South Florida Hospital News
Wednesday June 20, 2018

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August 2012 - Volume 9 - Issue 2



Profiles in Leadership

Hialeah Hospital
Ralph Aleman
Chief Executive Officer
As the Chief Executive Officer of Hialeah Hospital, Ralph Aleman’s qualifications speak for themselves. With over 25 years of executive healthcare management experience, 11 of those with Tenet, Aleman upholds high standards of excellence. Before managing Hialeah Hospital, Aleman was CEO of Palmetto General Hospital for five years. Aleman has Bachelor of Science degree in Industrial Engineering from the University of Florida and a Master’s degree in Business Administration and Health Care Administration from George Washington University.
As an integral part of the South Florida community, Aleman has been affiliated with a number of local and national organizations such as the American Heart Association, the American Diabetic Association, and the American Cancer Society where he currently serves as Chairman of the Miami-Dade Unit. He also serves as Board Member of One-Blood , which is a non-profit Blood Center providing services to a large number of Floridians.
Arthur B. West
Chief Financial Officer
As Chief Financial Officer of Hialeah Hospital, Arthur West has been recognized numerous times for his achievements in improving profitability and increasing cash reserves. West has been awarded Tenet’s CFO of the Year five times and Tenet’s Circle of Excellence Award. With over 18 years of financial management experience at Tenet and 43 years in Health Care, West has worked at both Hialeah Hospital and North Shore Medical Center FMC Campus in Ft. Lauderdale. He is always searching for new ways to coordinate with the medical staff to improve financial and operational decisions while maintaining quality health care.
West has a Masters in Business Administration in Advanced Executive Management from Michigan State University and a Bachelor of Science degree in Business Administration from Wayne State University with a major in Accounting.
Holy Cross Hospital
Jim Desmarteau
Vice President of Operations
Jim Desmarteau is the vice president of operations for the Holy Cross Medical Group, a multi-specialty group of more than 150 Holy Cross Hospital-employed physicians who provide services throughout Broward and Palm Beach counties. In his role, Desmarteau is responsible for the growth, development and strategic direction of the Holy Cross Medical Group as well as day-to-day operations. Since joining Holy Cross in 2001 as a practice administrator, Desmarteau has overseen the group's growth through the acquisition of numerous practices throughout the community. After receiving his undergraduate degree from Miami University in Oxford, Ohio, he received a Master's degree in hospital and health administration from Xavier University in Cincinnati, Ohio.
Jackson Health System
Michael K. Butler, M.D., M.H.A., C.P.E., F.A.C.P.E.,
Executive Vice President and Chief Medical Officer
Since 2010, Michael K. Butler, M.D., M.H.A., C.P.E., F.A.C.P.E., has served as an executive vice president and the chief medical officer of Jackson Health System, focusing on the quality of care being delivered to patients and the development of clinical resources to ensure cost effectiveness.
In his role as a liaison between the medical staff and Jackson administration, Dr. Butler oversees initiatives related to clinical trials, quality and patient safety. He works closely with the University of Miami Miller School of Medicine and the Florida International University Herbert Wertheim College of Medicine to ensure the success of the graduate medical education program throughout Jackson Health System.
Dr. Butler’s career has spanned more than 20 years, during which time he has received multiple accolades for his achievements, including being named one of South Florida’s most powerful and influential black business leaders of 2012 by Legacy Magazine, one of the most influential African-American doctors in the metropolitan Miami area in 2011, and one of the Top 25 Minority Health Care Executives by Modern Healthcare Magazine in 2008.
Kevin Andrews
Vice President Quality Management and Patient Safety
As Jackson Health System’s vice president of quality management and patient safety, Kevin Andrews has developed the system’s quality and safety division into a comprehensive, patient-centric model. His work has resulted in improved patient satisfaction and quality metrics, successful regulatory surveys, cost savings and reduced infection rates.
Andrews is responsible for the oversight of quality, patient safety, infection control, risk management, corporate credentialing, patient relations, volunteer resources, clinical care management and Jackson’s two long-term care nursing homes.
After beginning his career as a medical social worker in Chicago, Andrews decided he wanted to pursue hospital management with a focus in the area of quality improvement and has held management positions at Universal Health Service and Tenet South Florida Health System. During his 30-year career, Andrews has used his technical expertise with information systems and his understanding of the hospital processes to unite different areas, creating successful quality improvement departments.
West Palm Beach VA Medical Center
Donnalee Relyea, R.N.
Associate Chief of Quality Management
Donnalee Relyea is the Associate Chief of Quality Management for the West Palm Beach VA Medical Center (WPB VAMC). She is largely responsible for accreditation oversight. A graduate of the State University of New York in Farmingdale, Relyea was part of the vanguard in opening the WPB VAMC in 1995. She began working in the outpatient clinics and has since worked in a number of areas including inpatient, ENT and Surgery until she became a Quality Management Specialist and then was promoted to Associate Chief. Because delivery, quality and patient satisfaction can be measured, Relyea finds working in Quality Management to be very gratifying. She is proud to be an employee in an organization that is on the cutting edge in breakthroughs and advances in health care.
Gregory Skomra, R.N., M.S.N.
Executive Assistant to the Director
Gregory Skomra is the Executive Assistant to the West Palm Beach VA Medical Center (WPB VAMC) Director. His major responsibilities include executive level staff support, leadership in Health Systems design, strategic planning, and program development and management. He holds a Bachelors Degree in Nursing from D’Youville College and a Masters Degree from the University of Buffalo in Nursing Administration. Skomra has held various direct care, administrative, and leadership positions with the VA during the past 34 years and has served on numerous national and regional level committees. Following a career spanning assignments at five VA medical centers, he joined the WPB VAMC as the medical center’s 1st Nurse Executive and charter member of the facility’s pre-activation team in 1992.
North Shore Medical Center FMC Campus
Isis Zambrana-Diaz
Director of Clinical Quality Improvement
The position of Director of Clinical Quality Improvement at any medical facility is crucial. Performance improvement and quality management fall under the list of responsibilities for the Director of Clinical Quality Improvement and no one handles this list better than Isis Zambrana-Diaz at North Shore Medical Center FMC Campus. In 2006, Zambrana-Diaz was named the Director of Clinical Quality Improvement at FMC where it is her mission to ensure that the hospital is always progressing in innovative ways. For the last two years, Zambrana-Diaz has handled the position simultaneously at both North Shore Medical Center and FMC campus. Zambrana-Diaz is enrolled in the Bachelor of Science in Nursing Program and Master of Science in Nursing at FAU and received an Associate of Science Degree in Nursing from Southern Adventist University. Involved with the American Cancer Society, Zambrana-Diaz helped raised over $2,000 for the Put on your Pink Bra Campaign.
Mary Jane Damavandi
Chief Nursing Officer
Being a member of the North Shore Medical Center FMC Campus family for over 25 years, there are very few employees that don’t know Mary Jane Damavandi, the Chief Nursing Officer of the hospital. Since 2006, she has been a dedicated CNO at the hospital where she began her career in 1986. Starting as a registered nurse in the Cardiovascular Intensive Care Unit, Damavandi has made a steady progression to the CNO position. Active in the community, she supports the American Heart Association by contributing to the Heart Walk and the Go Red for Woman initiative.
Damavandi received a Bachelor of Science in Nursing from the Florida State University in 1984 and a Master of Science in Health Service Administration from Barry University in 2005. With an eye on the future, Damavandi developed the new graduate on-boarding program at FMC, helping new employees transition from an academic to clinical setting.
Delray Medical Center
Jennifer Chiusano
Chief Nursing Officer
Jennifer Chiusano is the Chief Nursing Officer at Delray Medical Center. A registered nurse since 1984, Chiusano has over 20 years of nursing leadership. Chiusano was driven to become a hospital administrator because she wanted to have a significant influence over the healthcare outcomes in the community and her position as CNO at Delray Medical Center allows her to do just that. As CNO, Chiusano is reliant on the people who work side by side with her at Delray. She credits them as “talented and quality driven people who are results driven. That is what makes Delray Medical Center unique.” Her most memorable experience from working at Delray was helping run a customer service education initiative with the entire leadership team called the “Cruise to Accountability.” “It was incredible watching our team educate and have a great time AND achieve results,” she said.
Chief Financial Officer
As the Chief Financial Officer for Delray Medical Center, Bob Dunwoody is well-known as a strong leader within the organization. He credits the team he works on for their dedication and says that together, they have been instrumental in the success of the hospital. He started his career as an auditor and then worked his way up to the role of CFO in several different organizations before finding his home at Delray Medical Center almost 2 years ago. As both a Seminole for his Bachelors degree and then a Gator for his Masters degree, Dunwoody is an administrator who is focused on providing high quality healthcare while saving some time to have fun! He says he enjoys working with his Delray colleagues because he considers them to be excellent managers with a strong understanding of healthcare finances. When he is not working, he can be found spending time with family. Dunwoody is building a log home on the Suwannee River in Central Florida along with his son. The key to success according to Dunwoody, “Work hard, never lose sight that the patient is at the center of what you do, treat those who work with you the way you would want to be treated, do the right thing and always have fun doing it.”
Sheridan Healthcare, Inc.
Gilbert Drozdow, M.D., M.B.A.
Executive Vice President
In addition to his role as executive vice president of Sheridan Healthcare, Inc., Dr. Gilbert Drozdow also serves as president of the company's anesthesia division, which is the leading anesthesia services provider in the country. Dr. Drozdow oversees a division with more than 1,329 anesthesia providers in more than 114 programs in 22 states performing in excess of 789,000 procedures annually. Board certified in anesthesiology, Drozdow holds an undergraduate degree in biology from Brandeis University and received his medical degree from New York University School of Medicine. He completed his residency in anesthesiology and fellowship in cardiovascular anesthesiology at New York University Medical Center/Bellevue Hospital. In addition, he completed a fellowship in pain management at the University of California Los Angeles Medical Center and holds a master's in business administration from the University Of Miami School of Business Administration.
North Shore Medical Center
Manny Linares
Chief Executive Officer
Serving his community for over 23 years in the health care industry, there is no question why Manny Linares was appointed Chief Executive Officer of North Shore Medical Center in Miami and North Shore Medical Center FMC Campus in Ft. Lauderdale. Since being appointed CEO in 2006, Linares has taken a very active role in all aspects of North Shore Medical Center’s daily activities – from renovations to new equipment and new services to employee and physician relations – Linares leads with an “open door” policy. Prior to this position, Linares was NSMC’s Chief Operating Officer and served at Hialeah Hospital for 12 years in roles such as Associate Administrator, VP of Support Services and Director of Engineering. Believing in serving his community, Linares is also involved with the hospitals community efforts including those with Jessie Trice Community Health Center and was involved in the hospital’s recent work with the nonprofit Sailing Heals. Linares received a Bachelor of Science degree in Electrical Engineering and a Master’s Degree in Health Sciences Administration all from Florida International University.
Rita Hess
Chief Nursing Officer
As the Chief Nursing Officer at North Shore Medical Center, Rita Hess focuses on ensuring all nursing departments and clinical services maintain a high standard of quality care for the patients the hospital serves. Before joining the North Shore family in 2011, Hess garnered experience as a CNO since 2006 at a variety of hospitals across the nation. In addition to serving as the hospitals CNO, she serves her industry by devoting her spare time to the Emergency Nurse Association, which promotes safe nursing practices and care, the American Association of Critical Care Nurses, dedicated to building a community of exceptional nurses, and the American Organization of Nurse Executives (AONE), a subsidiary of the American Hospital Association. Hess received a Bachelor of Science degree in nursing from Millerville University in Pennsylvania and her Master of Education: Health from Penn State University.
St. Mary’s Medical Center
Tom Schlemmer
Chief Financial Officer
Tom Schlemmer is the Chief Financial Officer at St. Mary’s Medical Center in West Palm Beach. Schlemmer has served as CFO for the last eight years in addition to his 20 years with Tenet. He received his Bachelor of Science degree in accounting at Pennsylvania State University as well as his master’s degree in accounting at Nova Southeastern University. Schlemmer says he is extremely proud to be a part of the administration team at St. Mary’s. “We offer services that most hospitals don’t provide. Our pediatric open-heart program, trauma services, and the comprehensive stroke program, are among the best in the state,” he said. As a hospital administrator, Schlemmer says he is passionate about how healthcare is constantly changing and how that reflects in the finances of the hospital and its patients. He encourages anyone looking into being a hospital administrator to pursue the field by saying, “you’ll always be challenged and have a rewarding career.”
Joey Bulfin
Chief Operating Officer
As the chief operating officer at St. Mary’s Medical Center, Joey Bulfin is responsible for hospital operations of both clinical and non-clinical departments.
Bulfin has been St. Mary’s Medical Center’s chief nursing officer since 2005 and her tenure at St. Mary’s spans more than 30 years, beginning in 1980 as an RN in the Neonatal Intensive Care Unit (NICU) after earning her nursing degree.
Bulfin earned her Bachelor of Science in Nursing from McMaster University in Hamilton, Ontario, Canada, where she graduated summa cum laude and received the Ruth Burke Memorial Award for highest GPA. She completed her Master of Business Administration / Health Administration and Policy from the University of Miami, where she also graduated summa cum laude and was inducted into the Honor society for AACSB Accredited Business Programs. She is also certified in Executive Nursing Practice by the American Association of Nurse Executives.
In 2009, Bulfin was appointed to the Board of Directors for the Florida Center for Nursing by Governor Charlie Crist and currently holds the position of Treasurer. She also received the Palm Healthcare Nursing Leadership award in May of 2009. As member of the senior leadership team, Bulfin assisted in St. Mary’s earning the prestigious Tenet Circle of Excellence Award in 2009 and 2010.
Jupiter Medical Center
John D. Couris
President/Chief Executive Officer
As President and CEO of Jupiter Medical Center (JMC), a not-for-profit 283-bed hospital, Couris led the organization to implement leading-edge services and technology to better serve the community, including the first comprehensive Thoracic Surgery and Lung Center in Palm Beach and Martin counties, the Walsh Robotic Surgery Program, and the Anderson Family Orthopedic and Spine Center. He implemented Relationship Based Care, the hospital’s care delivery model.
JMC completed the first phase of its three-phased $50 million expansion with the opening of the Raso Education Center and Clarke Auditorium. The second phase will encompass a 76,000 sq. ft. patient tower. Couris collaborated with the Town of Jupiter and local organizations to create a volunteer health clinic, serving the under and uninsured.
JMC achieved national recognition by U.S. News & World Report in 2011 as ranking #1 in Palm Beach County - and the only hospital recognized for cancer care in the county.
Steven Seeley, MSN, RN, CENP, CEN, CPHQ
Vice President of Patient Care Services/Chief Nursing Officer
Steven Seeley, MSN, RN, CENP, CEN, CPHQ, has more than 30 years of experience in nursing and serves as the Vice President of Patient Care Services/Chief Nursing Officer at Jupiter Medical Center, a not-for-profit hospital in Jupiter, Florida.
Seeley is responsible for the care delivery for nursing and all ancillary clinical departments of more than 600 full-time employees, and serves as a member of the senior administrative team.
Seeley oversaw the initial designation of Jupiter Medical Center’s Joint Commission Certification as a Center of Excellence for Total Joint Replacement in Hips, Knees and Shoulders as well as the re-designation of the hospital’s Joint Commission Certification as a Primary Stroke Center. He is currently leading Jupiter Medical Center on the journey towards Magnet designation.
BAYADA Home Health Care
Summer L. Dowler
Client Services Manager
BAYADA Home Health Care would like to welcome Summer L. Dowler, as Client Services Manager of its Boca Raton office.
Dowler comes to BAYADA with 8 years of experience in Sales & Marketing and Account Management. Most recently, Summer served as Client Services Manager of BAYADA’s Monroe Pediatrics office in NC, where she helped manage a substantial caseload, overseeing client relationships and development, as well as functioning as facilitator among families, clinical managers, physicians and hospital & facility case managers. Prior to this, Dowler worked as General Manager for Alpha Environmental, headquartered in Winter Park, FL where she was responsible for business development and successful expansion of new markets, nationally.
Dowler received her Bachelor’s Degree in Communications from Bowling Green State University in Bowling Green, OH. Dowler’s career began in January 2004 when she became a Sales Manager at Independence Medical, located in Twinsburg, OH.
Dowler was involved with the Junior League and The Levine’s Children’s Hospital of Charlotte, NC, before her recent move to south FL.
Coral Gables Hospital
Jose Molliner
Director of Radiology
With over 21 years of administrative and management experience, Jose Molliner brings a diverse background to Coral Gables Hospital as the Director of Radiology. Molliner oversees clinical and financial operations in the Radiological Departments, a task essential to helping the hospitals patients and physicians. Outside of the hospital, Molliner adamantly volunteers for his church to help the less fortunate. With an eye on the future, Molliner volunteers at two Medical Schools as a Board Advisory Committee Member to help improve the education and preparedness of our youth. Molliner also participates in various conferences throughout the year to students pursuing a medical degree. Molliner received an Associate Degree in Science in Radiology Technology from Miami Dade College and a Bachelor Degree in Health Care Administration from Southerland University. Presently, Molliner is working towards his masters in Health Care Administration.
Marlen Morales
Compliance Officer
As Compliance Officer for Coral Gables Hospital, Marlen Morales works diligently behind the scenes to ensure that the hospital adheres to all policies and procedures. Morales has been maintaining regulatory compliance since her appointment in 2010. Jumping at opportunities to interact with patients, Morales claims that the integrity and innovation of Coral Gables Hospital gives her pride as a Compliance Officer. Prior to this position, Morales was the Health Facility Evaluator and Inspector for the Agency for Healthcare & Administration of the State of Florida. Most recently, Morales worked for the Office of the Attorney General, Medicaid Fraud Control Unit where she served as a Medicaid fraud analyst and senior field investigator. Newly inducted in Strathmore’s prestigious list “WHO’s WHO,” Morales has proven her outstanding academic and professional achievements. Active in charitable organizations, Morales is involved with the Cure Cancer Foundation and holds a Bachelors and Masters Degree in Psychology.
Good Samaritan Medical Center
Angela S. Prestia
Chief Nursing Officer
Good Samaritan Medical Center is home for Angela S. Prestia, RN, MSN, NE-BC. For 3 years, she has served as the Chief Nursing Officer at Good Samaritan Medical Center in West Palm Beach. During her total 6 year tenure with Tenet Healthcare, she has been actively involved in clinical quality and patient safety. She says that representing the profession of nursing at the administrative level is a huge responsibility and honor. She incorporates the additional departments that she oversees into her nursing philosophy, including the pharmacy and lab. She says that this coordinated approach helps center and focus all hospital services on the vision of excellent patient care. Prestia represented Tenet and Good Samaritan as the Chairwoman of the Palm Health Care Nurse Distinction Awards, this past year. She notes that it was a privilege for her to address over 400 nurses and their families to let them know how important their work is each and every day to the patients they care for. One of the things she loves best about Good Sam is definitely the people who work there. She says they are a huge part of the hospital’s rich history, which is a 90 year tradition of healthcare excellence.
June Owens
Chief Human Resources Officer
Known as a people person by her co-workers, June Owens currently holds the position of Chief Human Resources Officer at Good Samaritan Medical Center in West Palm Beach. Owens has over 25 years in human resources and the financial services industry, most notably being Senior Vice President of Human Resources, Operations, Mergers and Acquisitions, Branch Development and Workforce Planning for a bank for 16 years. Owens’ dedication to Good Samaritan revolves around an “open door policy,” which allows Owens to use each member of the Administrative team’s knowledge to help her do her job. In her two years with Tenet, Owens has created bonds with her staff of human resources professionals in Employee Health and Children and Volunteer Services. “I am truly blessed to have this great group of support which enhances my ability each and every day to provide a value added service to my role as a member of the Administrative team,” said Owens.
West Boca Medical Center
Stephanie Sherman
Chief Human Resources Officer
Stephanie Sherman is the Chief Human Resources Officer at West Boca Medical Center. Her career with Tenet began at Delray Medical Center as Human Resources Manager and was soon promoted to her current position at West Boca, which she has held for six years. Sherman’s commitment to West Boca Medical Center revolves around working well with other administrators in order to create a positive work environment. Sherman is especially proud of UMATTER!, a unique recruitment, rewards, recognition and retention program at West Boca that she helped develop. “The program embodies our commitment to achieve patient satisfaction by striving to provide superior care in a professional and compassionate manner,” Sherman explains. One of her most memorable experiences at West Boca was when she was selected to receive an award for “Excellence in Human Resources.” However, Sherman stays humble, giving credit to her co-workers for her success. “A hospital administrator can only be as successful as the surrounding team support!” she exclaims.
Micol Weissman
Associate Administrator of Business Development
Micol Weissman is in her third year as the Associate Administrator of Business Development at West Boca Medical Center. Weissman’s accomplishments at West Boca are many, but she is most proud of successfully creating a pelvic floor health program for West Boca Medical Center’s community, and the first in South Palm Beach County. Her connection to West Boca Medical Center and the surrounding community is evident when she states how they “have the ability to feed into many different communities with varying needs by having experts in many fields like robotic surgery, neonatal care, and women’s health.” With a Bachelor’s of Science in Criminology from Florida State University and a Master’s Degree in Health Administration at the University of Alabama at Birmingham, Weissman enjoys her role as a hospital administrator immensely. “In my role at West Boca I have the ability to work with physicians in an array of specialties, and build services that will provide for my community for years to come,” Weissman explained. Her advice to future hospital administrators does not stray far from her clear passion for her job. “The sky is the limit. Always follow your intuition and seek a mentor for career guidance along the way.”
Broward Health North
Bettiann Ruditz
Chief Nursing Officer
Bettiann Ruditz has been at Broward Health North (BHN) for the past 19 years and was recently named chief nursing officer (CNO). Ruditz’s first priority is to make sure the BHN nursing staff excels in patient safety and provides excellent customer service.
One of her ongoing goals as CNO is to move into a shared-governance model. This model enhances the nurses’ work environment and allows for more involvement with patient satisfaction.
She credits her success to being surrounded by phenomenal nurses and leaders, and says the best parts of her job are the interaction with the nursing staff and the ability to make decisions that will improve BHN’s services.
Prior to joining BHN, Ruditz worked at Alexandria Hospital in Virginia and Georgetown University Hospital in Washington, DC.
Dan Lowther
Regional Manager, Cardiology, Radiology and Respiratory Therapy
Dan Lowther has been at Broward Health North (BHN) for the past nine years. As regional manager, his first priority is the administrative oversight of three departments, cardiology, radiology and respiratory therapy, which include 152 employees. He arrives every day at 6:30 a.m. to close out the night shift and make sure the switchover to day shift goes smoothly.
One of his ongoing goals is to make sure BHN’s equipment is the most current and advanced in the field. Along with this goal comes the education of his employees. He credits his success to having great employees and coordinators who manage the day-to-day operations. His employees know it is ok to make a mistake, as long as they admit to it, learn from it and make a better decision next time.
Lowther says the best part of his job is ensuring his employees enjoy what they do and that they can provide a five-star experience for their patients.
Broward Health Imperial Point
Alice Taylor
Chief Executive Officer
Alice Taylor, chief executive officer of Broward Health Imperial Point (BHIP) since January 2012, is a long-time member of the Broward Health family. Taylor served as chief operating officer at Broward Health Medical Center (BHMC) and Chris Evert Children’s Hospital (CECH) from May 2007 to April 2010 and as the director of outpatient surgical services at BHMC from January 2003 to May 2007. Prior to accepting her post as CEO at BHIP, Taylor served as chief executive officer at Schneider Regional Medical Center in St. Thomas, U.S. Virgin Islands, a position she held for a year and a half before returning to South Florida. During her tenure at Schneider Regional Medical Center, Taylor focused on improving patient safety, quality initiatives and financial performance. Taylor received her undergraduate degree in nursing from Holy Family College and her Masters in Nursing and Master of Business Administration from Widener University in Pennsylvania.
Susan Newton
Chief Financial Officer
Susan Newton is the chief financial officer of Broward Health Imperial Point (BHIP), a position she has held since 2006. Newton is responsible for planning, managing and evaluating the hospital’s processes to ensure optimal financial performance. Prior to joining BHIP, Newton served the Broward Health system as director of finance at Broward Health Medical Center for nine years. She received her undergraduate degree at Knox College in Galesburg, Illinois and her MBA at Nova Southeastern University in West Palm Beach. She sits on the Board of Total Claims Administration and Best Choice Providers. In 2011, Newton graduated from Leadership Broward Senior Executive Orientation program. Recently, she was elected President of the Rotary Club of Fort Lauderdale/Cypress Creek.
Hospice by the Sea, Inc.
Jacob Spruit
Chief Financial Officer
Jake joined Hospice by the Sea, Inc. (HBTS) as Chief Financial Officer in March 2011. He brings with him 30 years of experience in budgeting, financial analysis, accounting, reimbursement and investment management, largely in the healthcare industry. Jake works collaboratively with executive leadership to provide direction and develop strategies to meet the financial goals and objectives of Hospice by the Sea.
He has built a respected team of professionals with substantial backgrounds in budget management and accounting. This team is highly respected for executing sound fiduciary responsibility. Another of Jake’s significant accomplishments since joining the nonprofit organization was to improve billing systems and processes that allowed Hospice by the Sea to significantly reduce the number of days in Accounts Receivable.
Jake is a Certified Public Accountant and a member of the Healthcare Financial Management Association. Prior to joining HBTS, he served as CFO of a Tenet Hospital in the Atlanta area and as Executive Director of Finance for Boca Raton Community Hospital. He received a BA in Accounting from Michigan State University and an MBA from Grand Valley State University.
Broward Health Medical Center
Chris Evert Children's Hospital
Rita Frantz
Director of Women and Children
Rita Frantz, director of Women and Children at Broward Health Medical Center and Chris Evert Children’s Hospital, has been a dedicated member of the Broward Health team for over 35 years. A dynamic leader, Frantz works with the administrative and health care staff to provide strategic direction, leadership and support to ensure the delivery of quality, family-centered health care.
Frantz’s impact on BHMC began when she became the first nurse manager of the 63 bed NICU designated as one of the 10 receiving centers in the State of Florida. She was later named as the Director of Women and Children, and continued the development of key clinical services; Neonatal Transport team, Pediatric Emergency services, Pediatric Intensive Care and the Childlife program. Program developments also extend to the obstetrical services with introduction of prenatal care, LDR suites, lactation services ,Prenatal education and the Women’s Breast Center. Her expertise was also instrumental with the design and completion of the 485,000 sq ft Atrium expansion. With her guidance, CECH continues to thrive as she provides direction for the hospital’s expansion of facilities and services.
Frantz received her bachelor of science in public administration and master of science in professional management from Nova Southeastern University.
Memorial Healthcare System Appoints Chief Nursing Officers at Four of its Hospitals
Grisel Fernandez-Bravo, ARNP, MBA, DNP
Chief Nursing Officer of Memorial Hospital West in Pembroke Pines
Grisel Fernandez-Bravo, ARNP, MBA, DNP, was recently appointed Chief Nursing Officer of Memorial Hospital West in Pembroke Pines. In her new role, Fernandez-Bravo oversees all nursing, quality and safety functions directly related to patient care. She is also responsible for overseeing clinical effectiveness and value-based purchasing to assure compliance and clinical outcomes under new CMS guidelines.
Fernandez-Bravo joins Memorial Hospital West with healthcare leadership experience that spans more than 25 years. She has previously worked as chief nursing officer at Memorial Hospital Miramar, Hialeah Hospital and Palmetto General Hospital. Fernandez-Bravo is a native Floridian, born and raised in Miami. She earned her Bachelor of Science degree in Nursing and Advanced Registered Nurse Practitioner Certification from Florida International University. She later attended the University of Miami and graduated with a Master’s degree in Business Administration and a Doctor of Nursing Practice. She also holds certification through the ANCC (American Nurses Credentialing Center) as a Nurse Executive, Advanced, Board Certified (NEA-BC).
Denise V. Reynolds, MSN, RN,
Chief Nursing Officer, Memorial Hospital Miramar
Denise Reynolds, MSN, RN, was recently appointed Chief Nursing Officer at Memorial Hospital Miramar in Miramar. She was previously the Chief Nursing Officer at Memorial Hospital Pembroke. Reynolds began her career in the United States Navy Nurse Corps, stationed at the National Naval Medical Center, “The President’s Hospital,” in Bethesda, Maryland. During her first tour of duty, she was deployed to the Middle East in support of “Operation Desert Shield/Storm” as an officer aboard the USNS Comfort, where she trained in Burn ICU and Casualty Receiving (ER). After leaving military service, Denise continued to practice in varied critical care settings, including PACU, ICU/CCU, and Emergency Care areas.
Her tenure of 14 years with Memorial Healthcare System began in 1998. Denise has served as Staff RN, Clinical Manager, Nurse Manager, and Director, Emergency/Outpatient Services. Denise was appointed to the role of Chief Nursing Officer for Memorial Hospital Pembroke in March 2010, and recently transferred to Memorial Hospital Miramar in April, 2012.
Denise earned a Bachelor of Science degree in Nursing from the University of Vermont, and a Master’s Degree in Nursing Administration from Barry University in Miami, Fl.
Judy L. Frum, RRT, BSN, MBA
Chief Nursing Officer, Memorial Hospital Pembroke
Judy L. Frum, RRT, BSN, MBA, was recently appointed Chief Nursing Officer at Memorial Hospital Pembroke in Pembroke Pines. She has been part of the Memorial Healthcare System for the past seven years.
Frum completed her undergraduate work in Nursing and Respiratory Therapy at West Virginia University and Florida Atlantic University. She completed a Master’s degree in Business Administration from Florida International University. Frum is certified as a Neonatal Specialist and also in Hyperbaric Medicine. She started her nursing career at Hamot Medical Center in Erie, PA. After moving to Florida, she transitioned into management and held director level positions for a variety of departments both nursing and ancillary at Parkway Regional Medical Center and Mount Sinai Hospital.
Frum is passionate about health and wellness and spends time lecturing to women on the benefits of diet and exercise. Her focus for Memorial Hospital Pembroke is to attend community service events that provide health screenings and disease awareness. Her philosophy is focused on a proactive approach to wellness.
Bella Cabrera, MSN, RNC
Chief Nursing Office, Joe DiMaggio Children’s Hospital
Bella Cabrera, MSN, RNC, was appointed Chief Nursing Officer for Joe DiMaggio Children’s Hospital in April, 2011. In this role, she provides leadership to the nursing and ancillary departments of the hospital, aiming for outstanding patient care outcomes and excellent patient and family-centered care experiences in partnership with the medical team. Her former position was Director of Nursing at Joe DiMaggio Children’s Hospital, overseeing a variety of pediatric clinical areas, including intensive care, medical/surgical, hematology/oncology, ambulatory services and rehabilitation, among others.
Some of Cabrera’s career highlights include overseeing the opening of all nursing and clinical departments at the state-of the art, freestanding Joe DiMaggio Children’s Hospital, which opened in July, 2011. She was also a member of the clinical team that opened Memorial Hospital Miramar in 2005, with Cabrera leading the hospital’s Mother-Baby Unit, Nursery, and Labor and Delivery departments. She has led the charge in the implementation of numerous neonatal and pediatric programs as well as women’s services throughout her career. Cabrera received her Bachelor of Science degree in Nursing from the University of the City of Manila and a Master’s of Science degree in Nursing Administration from Barry University.
Palm Beach Gardens Medical Center
Kevin Caracciolo
Chief Human Resources Officer
Kevin Caracciolo is the Chief Human Resources Officer for Palm Beach Gardens Medical Center. Kevin has been working in some aspect of the healthcare industry since he was in high school and has gone on to receive his BS Degree in Business Administration from Salisbury University and a Master of Arts degree from Saint Francis College. As a hospital administrator at Palm Beach Gardens, Kevin enjoys being a part of “a core group of long term employees who are extremely dedicated to the facility.” “The facility’s core business is providing advanced cardiac care services to the community and is well respected and known for its delivery of quality care, so my responsibility as Chief Human Resources Officer is to work with employees to maintain that reputation,” Kevin adds. Along with the dedicated staff at Palm Beach Gardens, Kevin also relies on establishing good working relationships with Tenet’s Regional and Home Office support staff. When Kevin is not working, he enjoys offshore sport fishing and participating in his son’s school and athletic activities.
Charmaine Blanchard
Assistant Chief Nursing Officer
Providing excellent care for patients and their families is a main goal of Charmaine Blanchard. She is the Assistant Chief Nursing Officer (ACNO) at Palm Beach Gardens Medical Center. With more than 20 years of experience, she wants to help develop future leaders and notes that the staff at Palm Beach Gardens work together like a family. Blanchard says that kind of teamwork is what facilitates the delivery of quality care. Throughout her career, she says she has found nursing to be very rewarding, and she is hopeful that others will answer her same calling. She says she would tell future nurses what amazing opportunities she has had, and continues to have! When not caring for others at work, Blanchard can be found spending quality time with her family, or curled up with a good book.
Palmetto General Hospital
Julie Garcia
Quality Management Officer
As the Quality Management Officer at Palmetto General Hospital, Julie Garcia oversees all operations of clinical quality, performance improvement, risk management, patient relations and safety. Starting as Palmetto’s Director of Clinical Quality Improvement in 2007, Garcia was promoted to the Quality Management Officer in 2011. Long before her days at Palmetto, Garcia was also the Director of Clinical Quality Improvement at Hialeah Hospital. Her career success is matched with a dedication to the community; Garcia is a part of many community service organizations. 
Garcia earned her Bachelor of Science in nursing and Master of Science in nursing with an administration and finance specialization from Florida Atlantic University.
Yvonne Odette
Director Business Development
As Director of Business Development for Palmetto General Hospital, Yvonne Odette takes pride in her committed and professional team. With over 24 years of experience in sales, physician relations, and business development, Odette has become a key part of the Palmetto General family. Appointed in 2011, Odette understands that only through teamwork can the efforts to maintain physician loyalty and recruit quality physicians be actuated. Her goal is to continually increase patient and physician satisfaction. Prior to her role at Palmetto General, Odette was the Director of Business Development for another hospital system in South Florida for 14 years. Well known in her community, Odette is active in United Way Worldwide leadership and support organization and even sponsors a child in the humanitarian organization World Vision. Always trying to help the less fortunate, Odette also volunteers for her church. 
Martin Health System
Roger Chen
Corporate Director, Performance Excellence
For some people in healthcare, change is a word that evokes fear, distrust and even anger. But for Roger Chen, change is the first step toward enhancing the way care is delivered.
In his position at Martin Health System, Chen serves as “coach” for teaching the concept of lean process improvement practices. Since joining the health system four years ago, Chen has helped create new methods and strategies for improving efficiency throughout the organization.
“I enjoy working with so many inspired people, who are able to use the concept of lean to improve healthcare operations for patients, providers and staff,” Chen said.
Chen spent 23 years at GE Healthcare, where he learned the philosophy and benefits of lean practices. Implementing them into healthcare settings can be challenging, but is vital.
“There is acceptance of the fact that the current healthcare model is unsustainable,” he said. “Providers, hospitals, payors and patients have to collaborate to succeed in the imminent future.”
Kathy Skrzypczak
Assistant Vice President, Chief Clinical Information Officer
Kathy Skrzypczak began her career in healthcare as a reimbursement specialist nearly three decades ago. Today, Skrzypczak serves as chief clinical information officer for Martin Health System and helped lead implementation of the organization’s new electronic medical record system.
In between, she has watched healthcare change dramatically, which has given her an opportunity to expand her own career.
“The speed of information flow and use of technology are some of the biggest changes I’ve seen,” she said.
Skrzypczak noted that the many diverse stakeholders involved in the healthcare continuum is the most challenging part of a healthcare career. But interacting with those individuals who are dedicated to helping others is part of what attracts her to the field.
“It is a continuous process to balance individual perspectives, community needs and business goals,” she said. “However, it seems that most issues can be framed with the patient at the center of the decision, which results in the best overall balance of everyone’s ideal vision.”
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