South Florida Hospital News
Thursday October 18, 2018

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October 2011 - Volume 8 - Issue 4




Celebrate National Case Management Week

The week of October 10th is National Case Management Week. Case Managers around the world will be recognized for their dedication and commitment to Case Management. Being case manager is a unique profession requiring certifications. The most known, is CCM - Certified Case Manager.
Most case managers do not start their careers being in case management and if you were to ask them if this is what their vision was when they started out, they would most likely say no. Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to
meet an individual's health needs. This is accomplished through communication and available resources to promote quality cost effective outcomes. Case management serves as a means for achieving client wellness and autonomy through advocacy, communication, education, identification of service resources and service facilitation. The case manager helps identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source. Case management services are best when the case manager has direct communication with the client, providers, employer and payor source in order to ensure successful outcomes.
Many case managers, are nurses. Nurse case managers have prior work experience in a hospital and combined with their case management experience utilize these unique skills to help their clients achieve their ultimate wellness. They are able to evaluate their patient’s current medical status, educate their patient’s, be a resource not only to their patient and their family, but to the client, employer, providers, and others.
Case Managers can join CMSA which is a national organization. CMSA (Case Management Society of America) provides professional collaboration across the healthcare continuum to advocate for patients’ wellbeing and improved health outcomes by fostering case management growth and development, impacting health care policy and providing evidence based tools and resources.
Elaine Greenberg is Case Management Branch Manager at GENEX Services, Inc. in Tamarac, FL. She has served as programming chair, sponsorship chair and currently is President the South Florida Case Management Network. For more information about CMSA, visit
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