South Florida Hospital News
Wednesday August 5, 2020
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September 2016 - Volume 13 - Issue 3
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Coral Gables Hospital Celebrates a 90-year Legacy of Service to the Communities of Coral Gables and Miami

This August, Coral Gables Hospital, located in the heart of historic Coral Gables held a 90th anniversary celebration. Said hospital CEO Patrick Downes, “Ninety years represents a long legacy of offering high quality healthcare to the Coral Gables and Miami communities. We’ve come a long way from our humble beginnings in 1926 as a 35-bed facility. It was important enough to mark this occasion with a celebration event. Coral Gables is also one of the oldest hospitals in our county. Our intent for the anniversary celebration was twofold. We wanted to raise awareness of the hospital, and recognize people who have devoted their entire careers to Coral Gables.”
 
Established in 1926, Coral Gables Hospital is a 245-bed acute care hospital. The hospital serves Miami-Dade County, Latin America and the Caribbean. Coral Gables Hospital offers a broad range of services, from primary care to surgery and specialty programs - including Orthopedics, Urology, Comprehensive Diagnostics Services, Emergency, Outpatient Rehabilitation and more. The hospital is fully accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency. Currently Coral Gables Hospital has more than 300 physicians on staff, and more than 700 employees.
 
“Even with 90 years of service in our community, we continue to work hard to forge strong community connections,” says CEO Downes. “We sponsor major events for the City of Coral Gables, and have also invited prominent community leaders to support our hospital board.” Board members include Miami Mayor, Tomas Regaldo, Rebecca Sosa, Commissioner of Miami Dade County, and Vince Lago, Commissioner of the City of Coral Gables.
 
As mentioned above, Coral Gables Hospital conducts community outreach by partnering with the City of Coral Gables to sponsor all of their major events, including: Farmers Market, Jazz in the Gables, Egg Hunt, 4th of July at the Biltmore Hotel, and the Holiday Tree Lighting. The first Thursday of every month from 8am to 12pm the hospital also offers free health screenings. The screenings include blood pressure, cholesterol, and glucose checks. Periodically Coral Gables Hospital offers health lectures presented by physicians and nutritionists. Because of strong marketing, coverage by a Coral Gables television station and word of mouth, the hospital has seen a huge increase in community members who take advantage of the screenings. Paola Rivas, the hospital’s Marketing Manager observes, “We’ve seen the numbers increase from 20 screenings a month, to 80 monthly screenings. We’re so pleased that members of our community are taking advantage of this great free service to stay on top of their health.”
 
Downes also sees the advantages in the hospital being a smaller facility. “We can more easily create a warm culture that improves patient care and easily move staff around when there’s a need. If there is a patient concern, as the CEO I will speak to that patient personally, the same day. Every day we hold a morning meeting with hospital leaders, which makes issues very transparent. The issues are resolved within 12 hours or sooner. All these factors work to create a very patient-centric culture at Coral Gables. This is reflected in the awards we’ve won, and the ratings we’ve received.”
 
Three of the hospital’s many awards are particularly revealing:
• Leapfrog Group – “A” in Hospital Safety Score three years in a row
• Top Performer in Key Quality Measures, Joint Commission 2011, 2012, 2013, 2014
• Tenet Healthcare high rating in employee, physician and patient satisfaction
 
The Leapfrog Group is a non-profit organization which scores more than 2,500 hospitals around the country, twice yearly, on 28 measures of patient safety. The A rating Coral Gables Hospital received in Hospital Safety is a difficult one to achieve.
 
The Joint Commission is the nation’s oldest and largest hospital accreditation agency, as referenced in paragraph two. The Commission awarded Coral Gables Hospital Top Performer awards just for key quality measures. In addition, Coral Gables Hospital is one of the more than 70 hospitals under Tenet Healthcare. Tenet rated Coral Gables Hospital among the leaders in employee, physician, and patient satisfaction, as well as patient safety. “The fact that we’re a leader in quality measures is a direct result of the culture we’ve created. We work hard every day to maintain it,” says Downes.

For more information about Coral Gables Hospital, or to register for the free health screenings, call (305) 441-6877.

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