South Florida Hospital News
Monday June 14, 2021

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April 2019 - Volume 15 - Issue 10

Cultural Sensitivity: Key to Care and Recovery

Rogers Behavioral Health Opens Miami Location
The 24-hour news cycle and social media have amplified our routine exposure to violence in the workplace, stress, or school bullying and can impact our day to day mental health stability. Learning to respond to anxiety, depression and other mood disorders in our environment today often requires expert help. However, past and current societal stereotypes of mental disorders on top of cultural traditions can be a barrier to reaching out for help and sharing in the recovery process. Rogers Behavioral Health is equipped to overcome that at a new Miami clinic location using a unique bilingual and culturally sensitive methodology to provide care to a diverse Miami population.
According to Marcia Rabinowits, PsyD, Miami Clinical Director, Rogers documented a substantial need for clinical treatment of mood disorders, OCD and anxiety, and general mental health programming in the Miami area. Moreover, this geographical hub of diversity presents a need for bilingual, multicultural understanding of care delivery.
“Our diverse team of clinicians is not only bilingual but also culturally competent. For example, the Latino traditions of the Miami area are a blending of many communities such as Cuba, Venezuela, Chili, Mexico, Colombia, Puerto Rico, the Dominican Republic, and many more. Each cultural group has unique traditions and customs, but a common cultural response is that mental health is not a subject shared outside of the family. So, we integrate with the community, strengthening families and loved ones with an understanding of behavioral disorders and offer them support they might not receive within their own communities,” she explained.
“Our primary goal is to help our patients learn strategies to reduce mood disorder symptoms and provide support to empower them to return comfortably to family, school or work activities,” she continued. 
How we respond and deal with a variety of anxiety disorders is addressed through state-of-the-art techniques including cognitive behavioral therapy (CBT) and an emphasis in exposure and response prevention (ERP). Rogers Behavioral Health provides specialized care for children, adolescents and adults suffering from anxiety and mood disorders and provides positive response mechanisms to anxiety triggers. Treatment is led by an experienced, on-site multi-disciplinary team of clinical psychologists, board-certified psychiatrists, social workers and mental health clinicians.
“During treatment, therapists work one on one and in groups with patients through exposure and response prevention, teaching them positive coping techniques to manage anxiety-producing experiences. These skills help modify self-defeating, negative behaviors and build a solid foundation toward an overall calm,” Rabinowits explained.
Because this is intensive outpatient therapy intended to help patients face and address their discomfort triggers, families are crucial to successful recovery since they interact on a daily basis. They need tools and strategies to help prepare for the challenges of supporting their family member’s progress.
Family Involvement
During Parent University, staff provide opportunities for parents or guardians to learn how to ease the transition back home or to the classroom.
“By embracing families in the process, we provide a place to gather and learn from each other and not just a place to visit a doctor. With Rogers’ partial hospitalization care, patients spend six hours daily in treatment and need continuity in coaching and support from parents or spouses to avoid reverting to negative response behaviors when they go home at night or on weekends,” according to Rabinowits.
Families learn skills to more effectively communicate, listen and be mindful of supporting positive coping techniques when mood disorders impact behaviors.
“Mental health issues are not discriminatory and affect all races, ages and genders. We aim to provide all participants culturally sensitive cognitive skills to support continuity in behavioral modification,” Rabinowits said.
Already actively planning to enhance services, Rabinowits said staff has embarked on information sharing outreach efforts to community leaders, mental health professionals and academicians. Collaborating and partnering with existing counseling and teaching efforts can result in broader programming benefits to break the cycle of maladaptive behavior for those in need. Screenings, tours and community integration all enhance relationships in the area.
While the Miami Blue Lagoon Drive address is brand new as of February 2019, the quality of care that Rogers Behavioral Health provides is the result of expertise gained over 17 locations across seven states and a century-plus-long tradition in Wisconsin. Rogers has demonstrated treatment outcomes and is renowned for its multidisciplinary team of mental health specialists delivering care to adults, adolescents and children.

For free patient screening and benefits, call (844) 468-9696, contact Sarah Norfleet at (305) 397-9373 or visit

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