South Florida Hospital News
Sunday September 22, 2019
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September 2019 - Volume 16 - Issue 3

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Hammes Company adds Operational Readiness to its service platform with Liz Durrence

August 21, 2019 – Hammes Company, the nation’s leading healthcare developer as ranked by Modern Healthcare’s Construction and Design Survey, has added Operational Readiness to its integrated service platform. Hammes Company’s Operational Readiness service provides a comprehensive overlay to clients’ capital projects, working with the clinical and operational leadership to be “patient ready.” The program integrates numerous multi-functional work teams and leads them in much the same way Architecture, Engineering and Construction (AEC) teams are led. 
 
The Hammes team works with hospital leadership to develop and manage an operational readiness project plan that includes a detailed task list and guide to assist in the coordination of activation activities and departmental tasks such as staffing and training, revenue cycle and billing, regulatory and accreditation, emergency preparedness, operational practice and contract and licensure tracking. 
 
“We are continually looking for innovative ways to support the success of major capital projects with our clients,” said Hammes Company President Nancy Connolly. “We are fortunate to have great leadership and experience with Liz Durrence, who understands the needs of healthcare executives and the multitude of operational, clinical and administrative tasks that are required to be patient ready. Many firms offer transition planning; this service is not that. We will act as clinical leadership’s right hand developing the plan, running scenarios and assisting their teams as they acclimate to the new space and prepare to be fully operational on day one.”
 
Hammes Company facilitates a “Walk in the Life” event as part of the program, testing numerous scenarios with leaders and staff to determine whether the organization has the physical, technical and support components needed to ensure operational readiness. 
 
Hammes recently completed an operational readiness program and “Walk in the Life” event for Northeast Georgia Health System in preparation for the opening of their new hospital in Dahlonega. 
 
“Hammes Company’s Operational Readiness team facilitated a smooth transition and an on-time opening of our NGMC-Lumpkin hospital campus,” said Chris Paravate, CIO of Northeast Georgia Medical Center. “They did a great job listening to our staff and escalated issues in a timely manner throughout the project.”  
 
Hammes Company’s Operational Readiness Service is led by Liz Durrence.  Liz joins Hammes after serving as the Chief Operating Officer of several hospitals in the southeast for a national healthcare system. To read a recent article on operational readiness by Liz Durrence, please click here.  
 
About Hammes
Hammes Company has been ranked as a leading healthcare facility developer for 21 years by Modern Healthcare’s Construction and Design Survey. Hammes has managed in excess of 57 million square feet of complex new, expansion, renovation, replacement, ambulatory care and acute care projects with a value of more than $23 billion for hospitals and health systems nationwide. The company has extensive experience managing the planning, financing, development, construction, leasing and management of non-acute and acute healthcare facilities. Hammes has helped many of the nation’s leading healthcare organizations plan, implement and manage facility strategies and solutions for more than a quarter of a century. The company delivers measurable results that help healthcare providers grow while meeting the unique health and wellness needs of their communities. Headquartered in Milwaukee, Wisconsin, Hammes provides services through a network of regional offices strategically located across the United States.
 
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