South Florida Hospital News
Thursday August 6, 2020

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November 2010 - Volume 7 - Issue 5


Hospitals and Medicare Advantage Programs Can Reduce Hospital Re-admission Rates

Patients who are discharged from hospital to home – especially those with complex care needs – may have a rocky transition, and find themselves readmitted after only a few days.

Feinberg Consulting, a Michigan-based consulting firm, has expanded its services to Florida, and recently introduced the Care Transitions InterventionSM program in Palm Beach and Broward Counties.
“The program, provided for Medicare recipients with chronic illnesses such as congestive heart failure or chronic obstructive pulmonary disease, can help reduce hospital re-admissions,” said the firm’s founder, Pam Feinberg-Rivkin, RN, CCM, CRRM, ABDM, QRP. “Reducing hospital re-admissions helps contain costs, improves hospital bed capacity and helps maintain the financial health of healthcare institutions,” she said.
Feinberg Transitions Coach ™ Heydie Collazo, MSW, has been trained by the Care Transitions Program led by Eric A. Coleman, MD, MPH, Professor of Medicine, Director, Care Transitions Program, Division of Health Care Policy and Research at the University of Colorado Denver.
Dr. Coleman is the Director of the Care Transitions Program, which is aimed at improving the quality and safety of patients during times of care “hand-offs” between different locations. The program uses a specific coaching technique based on Dr. Coleman’s research.
“Our Transitions Coach™ has specific information about the patient’s goals and preferences,” said Feinberg-Rivkin. “During a four-week program, patients with complex care needs receive specific tools and learn self-management skills to ensure that their needs are met during the transition from hospital or skilled nursing facility to home.”
The Transitions Coach™ utilizes Four Pillars in coaching the patient in self-management skills. Those Four Pillars are what Dr. Coleman found to be effective for the transition of a patient from hospital or skilled nursing facility to home for a reduction in re-admissions.
Feinberg-Rivkin noted that in today’s medical culture, healthcare providers have traditionally taken over management of the patient’s illness, creating dependency rather than proactive self-management. “But the Care Transitions InterventionSM program empowers patients and puts them in charge.”
Feinberg Consulting is currently educating hospital personnel and providers of Medicare Advantage programs in Southeast Florida about the program and its benefits to healthcare institutions and patients.
“They have been very interested in learning how the program can help them significantly reduce re-admissions,” said Feinberg-Rivkin. “Since national healthcare reform may include parameters that end Medicare reimbursement for re-admissions within 30 days, our program is an excellent resource to help hospitals maintain their financial stability under the new regulations,” she said.
For additional information about Care Transitions InterventionSM services, visit, or call 1-877-538-5425.
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