South Florida Hospital News
Sunday May 24, 2020

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April 2018 - Volume 14 - Issue 10




Jupiter Medical Center Auxiliary Provides Premier Support

If there is one thing I have learned during my tenure as president of the Jupiter Medical Center Auxiliary and as a member of the hospital’s Board of Trustees, it is how crucial a positive patient experience is to the success of the hospital. In fact, it was my own excellent patient experience at Jupiter Medical Center that led me to become a hospital volunteer. As an extension of Jupiter Medical Center, the Auxiliary plays an integral role in offering invaluable support to patients and their families, as well as the hospital and its team members.

Our Auxiliary is an organization of approximately 640 women and men, including 140 students, dedicated to rendering voluntary service, as well as supporting the health and well-being of the community through service and fundraising for Jupiter Medical Center. Our members are devoted volunteers who have a passion for helping others, and their dedication shows. Last year alone, our volunteers gave 103,000 hours of their time to support the hospital.
The work of our volunteers extends to many areas of the hospital, including welcoming and escorting guests; discharging patients; assisting patients and team members in clinical areas; providing support to families; serving as patient advocates; providing administrative assistance and much more.
We also offer volunteer opportunities in the Jupiter Medical Center Gift Shop, which is located on our main campus, and the newly renovated Jupiter Medical Center Thrift Shop, which is located at 205 Center Street in Jupiter. Volunteers also contribute time to our Pastoral Care and Pet Therapy programs, as well as Motor Aid, our complimentary, non-emergency patient transportation service.
Since our inception in 1976, the Auxiliary has raised $13.2 million for the benefit of the hospital. A significant portion of our funds comes from our gift shop and our thrift shop. Combined, the two shops generated $600,000 in funds in the last fiscal year.
The gift shop is not your typical hospital store with flowers and sundries, but rather a unique boutique experience. You can find jewelry, inspirational items, gifts to celebrate the birth of a newborn, and much more. Thanks to outstanding support from generous donors and loyal shoppers, the thrift shop also generates an impressive annual revenue. The true driving support behind our success is our 100 incomparable volunteers who prepare merchandise for display and sale, assist customers, and help at the register.
While the Auxiliary’s core focus is to support the hospital, we also have programs dedicated to supporting members of our community. Our TeenAge Volunteer (TAV) program offers high school students, ages 15-18, an opportunity to gain valuable career experience in the health care field. Each year, we award a select number of outstanding TAVs with a scholarship toward their first-year college expenses. We also welcome college students enrolled in a pre-medical, nursing or related health care program, as well as those who are taking prerequisite courses.
The backbone of the Auxiliary is that all of our volunteers deeply wish to make a difference in our community. It’s no secret that spending time in a hospital, whether as a patient or family member, can be a stressful experience. Whenever Jupiter Medical Center volunteers have the opportunity to enhance the patient experience, they fully embrace it and do all they can to support our patients and their loved ones.

We are always looking for additional support, and those who may be interested in volunteering their time can learn more at  

Penny Heidtke is Jupiter Medical Center Auxiliary President.
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