South Florida Hospital News
Tuesday January 28, 2020

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January 2020 - Volume 16 - Issue 7




North Shore Medical Center Welcomes New Chief Nursing Officer

August 8, 2019  – Jessica Miller joins the staff of North Shore Medical Center as the hospital’s new chief nursing officer. Miller brings extensive healthcare leadership experience, and a demonstrated focus on patient-centered care, and performance improvement. She will be responsible for supervising and coordinating the daily operations of the hospital’s various nursing units.
“I would like to welcome Jessica to the North Shore family,” said Mark Racicot, chief executive officer of North Shore Medical Center. “I am very excited about her vision for the nursing department, and I am confident that she will lead the team to long term success.” 
Prior to this appointment, Miller served as the CNO for sister facility, Coral Gables Hospital. During her 12 years of dedicated service to Coral Gables Hospital, Miller led the quality, risk management, infection control and wound care departments. She also was responsible for overseeing numerous surveys from government and regulatory agencies, and has played a key role in four of the hospital’s Top Performer in Key Quality Metrics recognitions from The Joint Commission. In 2015, Miller was recognized as a Tenet Hero.
She received her Bachelor of Science in Nursing from Florida International University, where she currently is working toward her Master of Business Administration. Miller is bilingual in English and Spanish.
About North Shore Medical Center
North Shore Medical Center is a 337-bed general acute care community hospital located at 1100 NW 95th Street in Miami, Florida. The hospital is part of Tenet Healthcare’s Miami-Dade Group and has been serving the medical and healthcare needs of the North Miami community for more than 65 years. North Shore Medical Center offers a broad range of services, including: 24/7 emergency care, maternity services with a Level III Neonatal Intensive Care Unit, a cardiac catheterization lab, and psychiatric care. The hospital also offers specialized centers including: A Community Cancer Center, Comprehensive Breast Institute, Sleep Disorders Center, Pain Care Center and Comprehensive Stroke Care Center.  
North Shore Medical Center has consistently won achievement awards with the American Heart Association’s Get With The Guidelines program. The hospital has earned the 2018 Stroke and Target Stroke Elite Plus Quality Achievement Award and the 2018 Heart Failure Gold Plus Quality Achievement Award. First in Florida Joint Commission Accredited Chest Pain Center. North Shore Medical Center is among 832 Hospitals Nationwide Awarded an “A” for its commitment to keeping patients safe and making the highest safety standards in the U.S for Fall, 2017 and Spring 2018. The Leapfrog Hospital Survey is the gold standard for comparing hospital’s performance on the national standards of quality and efficiency that are most relevant to consumers and purchasers of care. 
North Shore Medical Center is fully accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency. To learn more about North Shore Medical Center, please visit
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