South Florida Hospital News
Sunday August 25, 2019

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November 2011 - Volume 8 - Issue 5



Selecting Your ICD-10 Vendor

More and more health care companies are realizing that as the deadlines approach, they will need outside help to achieve ICD-10 compliance. In some cases, RFPs (requests for proposals) are being issued by health plans and large providers to secure an ICD-10 Assessment. The ICD-10 Assessment should include these phases:
• ICD-10 Business roadmap development
• ICD-10 Training
• ICD-10 High-level review and skills inventory
• ICD-10 In-Depth Assessment and ICD-10 Gap Analysis
• ICD-10 Implementation Planning & Design
• ICD-10 Implementation
• ICD-10 Vendor Readiness Assessments
• ICD-10 Test Plan Review
Partnering with a company that understands all aspects of the move to ICD-10 will be a key. Seek a partner that possesses the lenses to see the health care landscape from all perspectives, helping to ensure that all entities from trading partners to members such as the ones listed below can move more smoothly to these new standards:
• Health Plans
• Providers
• Employers
• Members
• Vendors
• Regulatory Agencies
If your company is inquiring about assessments, make sure that whomever you select has the people resources and certified ICD10 trainers to provide the proper expertise. Having the proper resources means finding out whether they have the people in house or at least a strong outside network of the appropriate experts with right skill sets. Most ICD10 vendors will not have everyone in their own company, as their own employees, with the expertise in every area necessary for an ICD10 transitional team.
However, if they are experienced in bringing such experts together to accomplish the task of an ICD10 transition then they may be the right company to handle an ICD10 transition. A strong background in talent acquisition along with ICD10 expertise is a critical combination of skills in this present environment.
They also need to have strong project management skills, specifically if they are coordinating a network of experts in ICD10 from other consulting firms. For example, a company with ICD10 subject matter experts will usually have to pool together a technology consulting firm, a clinical documentation expert, a company that does the ICD10 training, and a company that may outsource coding to handle the drop in productivity during training. As you can see, it is important to assess not only the company you are contracting with, but also find out who their consulting partners will be on the ICD10 project.
This is something that many hospital executives and other healthcare providers are not aware of or perhaps they overlook this during the selection process for an ICD10 vendor. It is very difficult to find a consulting firm who actually employs all the experts necessary to execute the ICD10 transition themselves under one roof.
It is important to ensure that whomever you decide to work with for your ICD10 transition clearly outlines their talent resources and how they would deploy them to accomplish your goal for a smooth ICD10 transition.

Ira E. Shapiro is CEO of International Alliance Solutions Inc. For more information, call (646) 526-7867 or visit

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