South Florida Hospital News
Monday August 19, 2019
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August 2014 - Volume 11 - Issue 2

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TrustBridge Health Combines Services of Local Providers to Offer Full Continuum of Care

The most recent statistics from the U.S. Census Bureau report that Florida has the highest percentage of people 65 and older nationwide. Quality of life issues are going to be of major concern for these residents as they age. Eldercare facilities and hospice organizations can expect a demand for services like they have never before experienced, and coordination of care will be crucial to managing this demand. TrustBridge Health is anticipating that trend by combining four local eldercare organizations and significantly expanding their services.
 
For more than 35 years, four South Florida organizations—Hospice by the Sea, Hospice of Palm Beach County and Hospice of Broward County, Focus Care Home Health and Harbor Palliative Care—have been providing patients and their families with the highest level of compassionate care. Now, they have combined their services under the TrustBridge Health name to enable them to expand patient offerings and better meet the demands of this aging population.
 
“The health care industry is changing dramatically—almost month by month—and the opportunity for small agencies to survive successfully is limited by reimbursement and other health care challenges,” explained TrustBridge Health Chief Operating Officer Randy Prange. “We decided to look at how we could build a stronger not-for-profit that could carry on the wonderful traditions of these organizations while creating greater efficiencies of scale.”
 
According to Prange, there are many advantages to combining the organizations’ services and personnel. “Patients benefit because as a strong not-for-profit, the money we make goes not to shareholders, but to providing exceptional services and maintaining high quality standards,” he explained. “We are also able to expand services, including those that Medicare doesn’t pay for such as music therapy, integrative therapy and our open access program that enables patients to transition into hospice at their own pace.”
 
Prange gives the example of a 95-year-old World War II veteran who chose to follow a palliative path for his illness when he entered hospice. “He was at peace during massage therapy and looked forward to conversations with hospice rabbis, while his daughters received support and guidance from our social services department,” he said. “He was also greatly comforted by music therapy.”
 
Another patient, a 78-year-old man diagnosed with pancreatic cancer, was able to be treated at home by TrustBridge’s Focus Care program. When a 19-year-old man with lung cancer was experiencing pain, nausea, and shortness of breath as a result of treatment, Harbor Palliative Care provided a palliative consultation and was able to lessen the side-effects so the patient could continue with treatment.
 
TrustBridge Health is also in the early stages of developing an innovative new approach to advanced illness management that will enable a patient with a two-year prognosis to receive care at home. “For some patients, the last few years of life are a cycle of hospital visits to home to hospital readmission, which can be extremely challenging. Often, there is no professional care on hand unless they can afford private help,” said Prange. Working with other health care providers and insurers, TrustBridge Health is exploring how it can expand its continuum of services with the goal of keeping hospital readmissions lower and eliminating turmoil for the patient.
 
After watching a gap develop in services available to patients over the last decade, and understanding that it would widen in the future, TrustBridge Health leadership also began operating its own pharmacy and medical supply company as a way to eliminate additional burdens for patients and caregivers.
For more information about TrustBridge Health, call (844) 422-3648 or visit www.trustbridge.com. Each organization within the TrustBridge family also maintains its own website and phone number.
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