South Florida Hospital News
Sunday November 17, 2019
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August 2015 - Volume 12 - Issue 2

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iNTERFACEWARE Provides User-friendly, Cost-Effective Platform to Integrate Data

More than ever before, hospitals and health care companies have access to a massive amount of data that can be utilized to improve efficiencies, ensure clean billing claims, monitor patient care and integrate information between offices or among providers. What’s been difficult up until now is finding a cost-effective way to usher that data between systems in order to simplify, and even streamline workload.

“What many of our clients find is that while they want to implement technology for the betterment of their patients, the systems that they have in place are not made to work together,” explained Art Harrison, vice president of marketing and communications for iNTERFACEWARE, which is headquartered in Toronto, Canada. “We’ve designed a platform called IGUANA that enables them to connect all of these systems together to share information.”
 
While many companies offer to help control the flow of data for clients, the use of such services can be cost-prohibitive - up to $10,000 per connection. “CIOs want to figure out how to control the flow of data themselves to make their money go further,” said Harrison. “By owning those connections, they are able to free up money to cost-shift into other areas, as well as have the flexibility they need to change systems without disrupting data flow or the patient experience.”
 
Using IGUANA’s “system agnostic” technology, health care professionals can integrate information from numerous channels, including ordering systems used by referring physicians, labs and pharmacies; medical cabinet dispensing systems, auxiliary systems such as patient tracking and monitoring programs; and revenue cycle management programs. “Not only is IGUANA putting information into the hands of the people who need it when they need it, but it also enables those who are analyzing the data to spot trends,” said Harrison. “For example, an administrator can use this information to look at the average wait time of a patient in the ER, and tie that information in with the hospital’s staffing system to see when and where they are understaffed.”
 
Another benefit of IGUANA is that it is easy to use; so easy, in fact, that companies rarely need to contact iNTERFACEWARE for continued consulting services, which in turn, reduces costs. “We’re different than a lot of companies out there; our philosophy is to make our software easy to use so that our clients can take the technology and run with it,” said Harrison. “Approximately 99 percent of our business comes from software sales, and not services.” Users take a self-paced online training, and online workshops are also available for individual clients or for whole offices to attend.
 
“Training and workshops are standard operating procedure, because we want to share our knowledge,” said Harrison, adding that the CEO and owner of iNTERFACEWARE is also a software developer. “We’ve experienced huge growth, and we credit that to the fact that we support the end user; we want to make sure that the person using our product is happy.” In addition to working directly with hospitals and health systems, iNTERFACEWARE also works directly with clients on the IT side, including software vendors building health care applications.
 

 For more information on iNTERFACEWARE, visit www.iNTERFACEWARE.com or call 1-888-824-6785. 

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