In the Spotlight: Care Facilitation Manager Mayrolis “May” Davila
From her childhood in Cuba to today in Miami where she lives and works as a Conviva Care Coach leader, Mayrolis “May” Davila’s nursing career has been steered by her fundamental sense of community.
Mayrolis “May” Davila
“At a very young age, I already knew I wanted to devote my life to helping people, especially during difficult times when they are most vulnerable,” says Davila, R.N., C.C.M., and the care facilitation manager for Conviva Care Centers, a physician-led company with a network of centers in Florida and Texas.
In commemoration of National Nurses Week, May 6-12, Conviva pays tribute to Davila and all nurses for their dedication to their patients and commitment to their health and wellbeing.
Davila’s nursing career is burnished by distinctions. After relocating with her family to Miami from Cuba in 2007, she enrolled at Florida International University and graduated Magna Cum Laude with a Bachelor of Science degree in Nursing. She went on to co-develop a curriculum to educate freshmen students at Wertheim College of Nursing & Health Sciences. Davila also completed her case management certification, and is recognized as a Certified Case Manager by the National Commission for Case Management Certification.
In 2012, she joined Conviva as a Care Coach in the Facilitation Department, only to be promoted five years later to Lead Care Manager for Conviva’s Care Facilitation team in Miami. In this position she serves as a clinical nurse and care facilitation resource point person, working closely with the market leadership on goals and healthcare initiatives in Miami-Dade County.
Vital Patient Interaction
Conviva RN “Care Coaches” comprise a group of nurses and coordinators as well as one social worker – working together to serve the special needs of patients with previous hospitalizations. “Our nurses shadow each patient every step of the way to meet their personal needs,” explains Davila. “This creates a strong nurse-patient bond, which is the core of Conviva care.”
Under Davila’s leadership, these care coaches deliver comprehensive care to at-risk seniors, maintaining contact with them for up to 30 days after discharge. “We keep the lines of communication open, ensuring we are available to answer all of our patients’ questions and continuing to be an accessible resource for their ongoing healthcare needs,” Davila says.
The coaches work hand-in-hand with each patient to explore his/her health care options, including caretaker services at home or at an assisted living facility. “Throughout the process, Conviva’s nursing team makes sure that no patient feels alone,” she adds. “The bond is mutually rewarding. They have confidence in our nursing team, and count on us to help them lead better lives. And we, in turn, draw strength and encouragement from their trust in us.”
A Rewarding Profession
Spanning clinical observations to socio-economic support and issues in between, Conviva’s care coaches take pride in their personalized, holistic and inclusive approach to care for senior patients. Davila and her team collaborate to curate short- and long-term goals built around Conviva’s vision and ample resources.
“The passionate care of our team is on display every day for the benefit of our patients,” she says. “We’re invested in our patients because we value the importance of making an impact in their lives. That is what it means to be a nurse. Nursing is not just a profession, it’s a vocation.”
Are you a nurse looking for a rewarding career experience? Join Conviva! Explore opportunities on our website at ConvivaCareers.com OR visit a Conviva Care Center near you. For more information, contact Conviva at (833) CONVIVA.
