What are you looking for in your banking partner? Advice regarding mergers or acquisitions, capital financing for medical technology or buildings, letters of credit, bank qualified advance purchases, or assistance in funding new projects that will perform well under health care reform. Well, TD Bank’s Healthcare and Not-for-Profit Banking Group is comprised of experienced bankers, dedicated exclusively to meeting the specialized needs of healthcare and not-for-profit organizations.
End of story? Not by a long shot.
Colleen Mullaney, Senior Vice President for Health Care Financial Services at TD Bank leads a team responsible for all those services; but, on top of that she strives to provide the WOW factor in all your health care banking experiences. She is credited with the ability to hire, mentor and coach analysts, portfolio managers and lenders to insure the WOW factor from both a business and personal side of banking. Her direct reports are responsible for providing all Florida healthcare accounts the appropriate sourcing, underwriting and servicing based on superior analytical, and communication skills. Mullaney’s strengths include her ability to leverage remarkable business drive to respond immediately to clients’ business needs and issues and meet ambitious business goals. In fact, call TD Bank at 5:45pm or 9:30 pm and a person answers the phone – not a voice mail – but someone to direct you on a solution-driven path!“ When you join my TD Bank health team you come with a solid banking expertise and an affinity toward health care,” Mullaney explained, “Then these open minded, creative and ambitious young bankers become intoxicated with analyzing appropriate financial products for the clients’ consideration based on a variety of factors including a client’s financial status, risk profile, and strategic goals; anticipated market conditions; or the impact of tax status in order to customize a client driven solution. “
According to Mullaney that culture is what makes the difference to TD Bank customers.
With this service orientation as the foundation of Mullaney’s 20+ year career in the banking and financial services industries, with 15 of those years focused on healthcare lending, she shares some advice with hospital CFO’s:
1. Align with a strong institution whose financial ranking will positively impact the hospital’s rates. Bank on that relationship to provide the best counsel and resources.
2. Research your bank’s commitment to your industry. A bank should have a history of committing financial knowledge and resources to the health care industry with a qualitative rationale for servicing your organization.
3. Establish a financial partnership and embrace your banker when fine-tuning the structure of capital plans, before the RFP final solicitation of products or services.
According to Mullaney, TD Bank has a history of integrity and is prepared to give up the business rather than support a hospital project built upon poor strategic financial advice.
“Our long-term client relationships are built on that expectation of honesty,” she said, “and experience proves that’s the best policy!”
Beyond on-going education to keep a step ahead of the ever changing regulatory environment, Mullaney’s team maintains that industry relationship with a focus on social causes and health care interests. For example, Mullaney is an active member of the Women Healthcare Executive Network ( WHEN), South Florida Hospital and Healthcare Association (SFHHA), South Florida Executive Forum, among many others.
“Our objective is to make the financial resources appropriately mesh with the institutional health care goals; and, only by comprehending the industry environment can we provide that intimate understanding.” she concluded.
