Regional Director, Human Resources
Broward General Medical Center/Chris Evert Childrens Hospital
Proudest Accomplishment: Responding to 9/11 was a challenge for employers and for human resources. We coordinated prayer services, provided psychological support, allowed for time off, provided leadership guidance, allowed for grieving and assisted in the healing process. It was a test for us. HR is about policies and rules, but the “human” side is important as well, finding a way to give employees what they need and balance the needs of the business.
First Job: My first “real” job was as a litigation legal assistant , my first HR job was as a generalist at a large health care organization.
Education: Bachelors – double major in Psychology and Sociology, Master’s of Science in Business Administration
What skills do you need to succeed in your job: Listening skills, ability to respond quickly to issues, understanding of the business in order to provide HR services that move the company forward.
Work habit you possess that you are most proud of: I seek to understand all points of view to mediate conflicts and end with a win-win for all parties involved. Working with a group to meet/exceed goals is a great feeling.
The toughest part of your job: Giving an employee bad news.
Your philosophy of success: Keep learning, listen closely to the advice of those who you admire, hire/promote excellent staff and celebrate/recognize them for their accomplishments
One of your goals: My goal is to make the organization a better place to work by providing excellent human resources services to the staff. A well-selected, well-trained, happy and supported staff will provide the best healthcare.
Person You Most Admire: My father, who is intelligent, ethical, warm, humorous and humble.
Favorite Book: Anything related to exotic travel or different cultures
Biggest Challenge Confronting Healthcare: The shortage of healthcare employees will be our greatest HR challenge in the future.
Best Thing About Healthcare in South Florida: It is exciting to be a part of the NEW Broward General Medical Center expansion, which will make a huge impact on the Florida healthcare market.
What advice would you offer young people considering a career in Health Care: If you are drawn to healthcare, go for it!! I love to work with people who are drawn to healthcare. It is a privilege to support healthcare employees and managers – these are the folks who are driven by a greater goal, that of enriching one’s well-being. It is so wonderful to work with people who truly care about others. The managers and staff of Broward General and Chris Evert Childrens Hospital come to work every day to make a difference in the lives of the community we serve and it is a joy to be working with them..