As a property manager of medical real estate, providing superior tenant satisfaction is always the number one priority. Getting there goes beyond great service and uncompromising responsiveness. You must go that extra step and support your tenant from the ground up.

Health Care REIT’s Management Services Group (MSG) is committed to being a strategic partner beyond the lease agreement in support of a tenant’s business objectives. This commitment is demonstrated through a series of defined “value add” services provided to contribute to and ensure the tenant’s overall success. These tools and services are introduced to every tenant in each of the companies 143 managed properties. They include:
 
Security
– Identify security services that enhance the overall security of the tenant’s buildings that go beyond the standard services.
– National Account agreement with a leading security provider provides a no cost in-suite security assessment for all tenants.
 
Energy Management
– Maximize energy efficiency to reduce overall operating costs leading to cost savings for tenants and increased overall asset value.
– Tenant-specific energy profiling/services help tenants identify specific ways to increase energy efficiency and reduce energy consumption.
– Decision support systems gather, measure and analyze usage data on a real-time basis.
– MSG uses ENERGY STAR and other partner services for benchmarking analysis to evaluate utility usage, establish energy reduction goals, and evaluate progress.
 
National Purchasing Program
– A no cost, no obligation Physician Purchasing Program which aggregates the purchasing power of more than 1,000 hospitals and 31,000 physician practices nationwide.
– National purchasing program leverages purchasing strength in order to acquire products at lower prices for the tenant.
 
Operational Efficiency
– Provide a no cost, no obligation consultation with industry experts who can help increase operational efficiency by offering customized and cost effective solutions to redefine organizational performance and financial success in our tenant’s practices.
MSG provides its full service property management program to leading hospitals, physician management companies and institutional investors through a comprehensive network of 22 regional and local offices across the United States. They combine a high-level of property management expertise with an in-depth understanding of medical office buildings and the health care industry.