Call 4 Health has recently been contracted by Boca Raton Community Hospital’s Marketing Department to register members for their educational lectures and provide information about services promoted through its community newsletter, “Your Source for Healthy Living”. Additionally, Call 4 Health will process requests for the purchase of the “Beverly’s Hope” line of products to benefit breast cancer awareness.
Nicholas Koutrakos (left), CFO of Call 4 Health and Joseph Pores, CEO of Call 4 Health.
Together with Call 4 Health, the Boca Raton Community Hospital Marketing team proactively addressed its need to enhance the overall communication and relationships between the Hospital’s many educational and marketing programs and the surrounding community. The Call 4 Health Executives answered this request and went one step further.
Through the use of a customer service management (CSM) tool developed by Call 4 Health, the marketing department at Boca Raton Community Hospital can now provide customer service excellence for a full spectrum of community outreach programs.
This agreement has significantly improved the community’s access to educational programs and/or services. Now, individuals interested in attending a program or finding out about a service, have real time access to information that will empower them to take control of their healthcare.