It’s been said that nurses are the heartbeat of our medical system.
In honor of National Nurses Month in May, we are recognizing the passion and dedication of our Conviva Care Center team of nurses – an integral part of our network of clinicians focused on providing seniors with personalized care designed to help them age well.
Nursing is not just a profession, it’s a vocation, according to Kaveena Sukhram, BSN-RN, a care coach at Conviva Coconut Creek
“Nursing is a life-changing experience, because you touch the lives of so many people, and in return your life is also touched,” she says.
Sukhram speaks from personal experience. On the day her grandmother passed away, she felt the gentle touch of a nurse’s comforting hand on her back. And that simple, yet kind gesture is what inspired her to pursue a career in nursing.
A nurse for the past 48 years assigned mostly within hospital systems, Josefina Murphy, BSN-RN, today works as a care coach on the care integration team at Conviva Palm Springs.
“Conviva’s nurses go above and beyond, and that includes compassion, involvement with patients and families, guidance through the treatment and recovery process, and coordinating care needs at home,” she says.
Quality Care
At Conviva, nurses strive to ensure each patient understands the treatment process, the technology involved, the importance of taking prescribed medications on time, and much more.
That mission stretches to all facets of care.
“We forged important connections with patients to understand their needs—including any trouble they might have buying food or paying bills,” Sukhram says. “Our goal at Conviva is to help patients live longer, healthier lives. It’s natural for seniors to experience both physical and mental decline, which is why we make sure to give them all of the support they need.”
Prior to starting at Conviva, Sukhram was involved with in-patient nursing. That experience showed her what she calls the meaning of true primary care: “Open lines of communication.” At Conviva, patients with questions can call their care centers for advice or in some cases schedule a same-day appointment.
“To my knowledge, no one sees patients in a timelier manner than Conviva,” she says. “In addition, we offer a wellness center, a prescription assistance program for certain members, and many other resources needed by seniors.”
Conviva also educates its patients about how to digitally access important information and messages from their doctors and medical support teams.
Working in a senior setting also affords nurses rewarding opportunities to help patients with more personal issues that can impact overall health and well-being, such as the loss of a spouse or loved one, or general loneliness.
“Our seniors know that we are always there for them,” Sukhram says. “For me, the greatest satisfaction is to be there for those in need. I want to give patients and their families peace of mind.”
Conviva coordinates all aspects of care to ensure its patients have what they need at home, and they’re as comfortable as possible. That includes access to direct care from their primary care physicians.
“The key word at Conviva is ‘patience,’” says Murphy. “There must be a level of understanding, and it is vital patients tell nurses about their support system at home. After discharge, I call patients weekly to check in on them, because clear and constant communication is key.”
Supporting Our Nurses
Continuing education is available to Conviva nurses. The network offers monthly classes and tuition reimbursement for nurses seeking continued education in their medical field, plus provides support and encouragement from its management team.
“Nursing is a very rewarding profession that provides the versatility to learn and explore many pathways and choice of specialties,” Murphy says. “I would never change my decision, because it’s been a great career in every aspect. As a nurse, I proudly serve as my patients’ advocates and my patients’ voice.”
If you’re interested in a nursing career at Conviva, visit ConvivaCareers.com to learn more.