Delray Medical Center has opened its new “Vertical” Emergency Room (ER) to help speed up care for patients with less serious health issues. The ER is designed so staff can treat patients who are seated, rather than having them lie down on a bed as is typically required for patients needing higher acuity care.

In a traditional ER, where emergency staff care for patients who are lying on a bed or a stretcher, longer wait times and inefficiencies in treatment can occur when patients who are less ill or not as seriously injured do not require this higher level of care. In the new Delray Medical Center Vertical ER, patients with less acute health issues can relax in comfortable recliners while being treated, optimizing efficiency and minimizing unnecessary delays.

The Vertical ER features seven treatment bays equipped with individual TVs and call bells for patient convenience. It is staffed with dedicated nurses and medical technicians who are trained to provide personalized care tailored to the specific needs of each patient. The goal of this approach is to provide quicker assessments, diagnostic workups, and treatment.

To further promote its already strong relationship with area EMS crews who transport patients to the hospital’s ER, Delray Medical Center also has unveiled its newly renovated EMS Lounge, which provides a comfortable, welcoming space with seats and a TV, where EMS personnel can enjoy free food and other refreshments when they are transporting patients.