Miami, FL – August 11, 2026 – Health Choice Network (HCN) has been recognized with the 2026 KLAS Arch Collaborative Pinnacle Award for Physician EHR Experience, becoming the first Health Center Controlled Network (HCCN) in the nation to receive this prestigious distinction.
Presented by the KLAS Arch Collaborative, the Pinnacle Award recognizes organizations that have achieved the highest levels of physician satisfaction with their electronic health record (EHR) experience, as measured directly through physician feedback. The award honors organizations that have demonstrated a sustained commitment to improving the clinician experience through thoughtful technology design, workflow optimization, and continuous collaboration.
For HCN, the recognition represents more than an organizational achievement, it reflects years of partnership with its health centers, whose physicians, clinical leaders, executive teams, and staff have worked alongside HCN to create an EHR experience centered on supporting clinicians and improving patient care.
“While the award bears HCN’s name, this achievement belongs to every health center across our network,” said Alex Romillo, President & CEO of Health Choice Network. “Over the past six years, we have been on an incredible journey together. We have challenged one another, learned together, celebrated successes, worked through obstacles, and never lost sight of our shared mission: making technology work better for clinicians so they can provide the very best care to their patients.”
The award also recognizes the physicians whose feedback helped shape the experience. Through ongoing participation in the KLAS Arch Collaborative EHR Experience Survey, clinicians across the network have provided valuable insights that have guided meaningful improvements to workflows, usability, and technology performance.
HCN also recognizes the extraordinary contributions of the teams whose expertise made this achievement possible. Clinical leadership ensured every enhancement remained focused on the needs of providers and patients. Application specialists, solution architects, and Epic subject matter experts continually optimized workflows and user experience. Infrastructure, cybersecurity, data, and technology operations teams delivered the secure, reliable, and high-performing environment that clinicians depend on every day. Together, these efforts created the foundation for an exceptional physician EHR experience.
As HCN celebrates this historic achievement, the organization remains focused on continuous improvement. The next KLAS Arch Collaborative EHR Experience Survey will be conducted September 7 through October 2, 2026, providing physicians and clinicians across the network another opportunity to share their experiences and help shape the future of the EHR experience.
About Health Choice Network
Health Choice Network, Inc. (HCN) is the first funded health center-controlled network, a successful nationwide collaboration among health centers, health center-controlled networks and partners. By providing key business services in financial, managed care, and billing support, strategic initiatives, and the latest in health information technology, participants can improve patient outcomes through increased efficiencies and more accessible care in underserved communities. Operating in eighteen states and Puerto Rico, HCN is recognized as a leader in the integration of health information technology among health centers and safety net providers.
