Daley was nominated by the daughter of a patient in his care, who wrote, “(My dad) was brought to the CV-ICU exhausted and scared. William met us there. He took care of Dad’s medical needs but also saw him as a person. I felt the respect and admiration he had for my father and the trust he placed in learning and respecting his wishes. I felt I had a partner in the care for the most important person in my life.”