As the director of safety and compliance for Memorial Healthcare System, La Tanya Forbes preaches to those she trains to ‘see it, say it, and fix it.’ “We talk about being aware, keeping your eyes open, head in the game, and trusting your gut instincts,” said the longtime patient advocate.
Having started a (‘not on my watch’) campaign to empower staff to act when they sense things aren’t right, Forbes was gratified to hear that two Joe DiMaggio Children’s Hospital security guards recently prevented a possible rape while at Fort Lauderdale beach during spring break. The women heard someone screaming and acted as if the stranger was their lost friend to extract her from the situation.
“Being a parent, you’d want someone to help your family member in difficult circumstances,” said Forbes. “That’s what we’ve established at Memorial. A culture where we look out for each other, communicate, and use teamwork to improve outcomes.”