As Director of Laboratory Services at Holy Cross Health, Angie L’Heureux, MT, SBB(ASCP), MBA, oversees specimen collections, specimen processing, and specimen testing for both in-patient and out-patient at the hospital and at Holy Cross Medical Group offices. Working closely with Holy Cross Health leadership, she is most proud of the fact that the lab has expanded annual services from 800,000 tests to more than 1.4 million in six months. Today it is affectionally called “Angie’s Lab.” L’Heureux’s focus is on improving patient care and providing a timely continuum of care in all areas of the lab. Her work in the lab and her passion, dedication and attention to quality control were among the reasons she was named Director of the Year at Holy Cross in 2021. L’Heureux earned her Bachelor of Science in Medical Technology from Michigan State University. She is certified as a specialist in blood banking and in medical technology from the American Society for Clinical Pathology and received her MBA from University of Phoenix.