Outsourcing Information Technology (IT) support and computer consulting is a no-brainer for forward thinking medical facilities. What is really amazing is that everyone is not doing it.

Here’s why it should be a no-brainer:
 
– It’s not what you are about. Your core business is delivering medical care. Anything that distracts management from this slows you down. Managing an IT department takes management time – it is a distraction that reduces management effectiveness in growing the business.
 
– IT is dynamic. The fast changing environment of knowledge and products requires constant monitoring to take advantage of progress. Chances are your small in-house team cannot do this as well as a larger, out sourced tech group, which has people dedicated to keeping up with innovations.
 
– If you hire only mid-level techs, that’s all you get – “worker bees” who fix things. If you outsource IT to the right company, you get access to a broad range of expertise. Additionally, the key people running the IT company are on par with your top management people, in terms of level of responsibility, experience, and business acumen. Proper use of this resource is like getting another top exec or outside member of your Board at no extra cost.
 
– Computers and communications technology may appear to be a fixed cost, but that is looking at it narrowly, and missing an opportunity for cost savings. Sure, once you purchase or lease hardware, it is a fixed cost, but these things don’t run themselves – it takes a lot of staff time to input and access data. If this is being done inefficiently, you have in effect added payroll costs for no reason. You need someone with expertise to be constantly evaluating your systems, figuring out ways to operate more efficiently.
 
– It’s tough to be constantly hiring new IT people in house. When you do hire them, it takes them time to get familiar with your systems, and breeds resentment among veterans. Yet if you don’t hire fresh talent, your team gets stale, unless you are paying them to learn about marketplace improvements. An in-house team has an incentive to withhold information and not make others knowledgeable. It’s called job security! An outsourced team is constantly trying to show you how to do things better, and more efficiently. It helps them grow their business, and get referrals. If you contract for a managed care type of IT support, it gives your outside team an even greater incentive to make your people more knowledgeable and more efficient – it means that they have to spend less time at your facility, and can bill hours elsewhere.
 
– Who watches for you well being? If an internal staff members makes a mistake and disrupts data flow or releases improper information, or an IT staff member breaches security? Who is watching over them? Palindrome consulting offers monitoring and oversight services to assure your data is always safe and constantly protected.
 
Palindrome Consulting prides itself on being a leader in the field of changing the way IT consulting is implemented to provide the greatest advantage for our clients. Our focus on improving service while reducing costs has won us awards, and increased our business. We are focused on aligning our goals, with those of our clients. Your success is our success! Our popular “Get out of jail, free” offer entitles business owners to two hours of free consultations to discuss problems, challenges, and opportunities for improving IT functionality.