At Conviva, I spend more time with patients, build strong relationships and address their complex health issues
By Romeo Reyes Legaspi, MD
I pursued a career in internal medicine because of my passion for helping my patients live their best lives.
That is why I’m grateful to work at Conviva, where I find caring for senior patients extremely rewarding, particularly when treating senior veterans. Because of our value-based, care team approach, I have a lower patient panel and extended time with them – up to 40 minutes a visit. That’s enough time to build strong patient relationships and understand their day-to-day needs, which enables the delivery of exceptional support to individuals who often have complex health needs and seek a more personalized approach to their well-being.
At Conviva, the holistic care team approach allows me to work seamlessly with social workers, pharmacists, nurses, care coordinators and behavioral health specialists to improve patient outcomes and their quality of life. With this expanded team support, we can address the many factors impacting our patients’ health – from connecting them with food, housing, transportation and prescription drug assistance to providing mental health assessments and referrals.
One example of the impact of this approach is my patient who has diabetes, congestive heart failure, chronic kidney disease and recurring strokes. By dedicating extended time to this patient – which was made possible because of the smaller number of patients I treat – and coordinating with other specialists on our team, we have effectively managed the patient’s condition, minimizing his emergency room visits and hospitalizations. There’s nothing more fulfilling than playing a vital role in my patient’s well-being by delivering this type of comprehensive care.
Conviva’s approach also promotes a better work-life balance. There are reduced administrative burdens, minimal on-call duties and generous PTO packages so physicians have more time for themselves. There is a commitment at Conviva to improve continuously, not just the patient experience, but also the provider experience – a rarity in our field.
There are so many benefits to working at Conviva, but these factors stand out to me:
- Mission-Driven Care: Conviva believes in the importance of senior-focused primary care and going beyond the basics to help seniors stay as healthy as possible and thrive as they age.
- Relationships: The most rewarding part of my job is working with seniors whose complex health and life issues require more attention and care. I have the opportunity to connect with these patients, hear their stories and, with the care team’s assistance, provide needed support beyond medical treatment.
- Care: Because of the extended time I have with my patients and the trust that develops between us, they openly share their concerns, allowing me to gain critical insights into their values and challenges which helps me provide comprehensive, personalized care to address the entirety of their health concerns.
- Growth: Conviva Care Center, along with CenterWell Senior Primary Care, is part of the nation’s largest senior-focused primary care network, with nearly 260 centers across 15 states with ongoing expansion. This growth provides me opportunities to consider working in different locations and for my fellow physicians to experience the benefits of working for an organization that supports a care team model.
I would encourage anyone looking for a change and who would like to practice truly effective and rewarding medicine to take a tour of our centers and talk with our providers to get a better understanding of how we deliver primary care. You’ll find that Conviva does a great job of caring for patients while offering physicians the time and support we need.
To learn more about careers at Conviva, please visit ConvivaCareers.com.
