Our health and wellness should always be a top priority, but for many of us it’s the first thing we neglect as life’s daily demands take precedence. Enlisting the right physician and medical team focused on prevention, disease management and wellness is the first step toward proactively prioritizing your health.
Cleveland Clinic’s Concierge Medicine program recognizes the value of developing a long-term relationship with a doctor who is committed to optimal wellness and disease prevention. By limiting the size of the practice, the program offers timely access to a personal physician, minimized wait times, personalized health management plans, and healthcare coordination.
The Concierge Medicine program in Weston is led by Robert Piloto, M.D. Dr. Piloto believes in the motto ‘Patients First,’ which led him to become the Chief Experience Officer at the Cleveland Clinic Weston Campus overseeing the Patient Experience Office and the Center of Excellence in Healthcare Communication. He served as the Chief Patient Experience Officer from 2016 until 2023. The Weston concierge medicine office is conveniently located at 2500 Weston Rd, just minutes away from Cleveland Clinic Weston Hospital. Patients have direct access to Dr. Piloto via in-person visits, virtual visits, phone or even email.
“As the Chief Experience Officer, I enjoyed the opportunity to help improve, shape and provide our patients with the best experience during their hospital stay and visit to our clinics” says Dr. Piloto. “I also served as a facilitator of the Foundations of Healthcare Communication Course which allowed me to help teach and improve communication and empathy to our Staff Physicians, Residents, Fellows and all caregivers.”
At Cleveland Clinic, our focus is on patients first – and our Concierge Medicine program is an extension of that focus. Cleveland Clinic’s Concierge Medicine program offers personalized, comprehensive care while cultivating in-depth patient-physician relationships that support patients’ health goals. A highly qualified healthcare team, led by board-certified physicians, keeps the focus on the patient and provides the world-class care for which Cleveland Clinic is renowned.
“Our vision for the Cleveland Clinic Concierge Medicine Program is to become a leading destination for top quality concierge healthcare while building an international network throughout the Cleveland Clinic enterprise and beyond,” Dr. Piloto adds. “Being part of Cleveland Clinic connects our patients to one of the premier healthcare organizations in the world.”
Call (833) 623-0938 or email WestonConciergeMedicine@ccf.org to learn more about this program.















