Following a remarkable tenure of leadership and service, Sheila Smith is retiring as CEO of 211 Broward, leaving behind a lasting legacy of expanding access to critical crisis intervention and human services for the Broward community. 211 Broward, Broward County’s 24-hour, comprehensive helpline connecting residents with crisis intervention and human services, is proud to announce the appointment of Shea S. Spencer as its new Chief Executive Officer. Shea brings more than 20 years of distinguished nonprofit leadership, fundraising expertise, and deep community commitment to advance 211 Broward’s mission of ensuring no one faces a crisis alone.
Spencer arrives at 211 Broward with an extraordinary track record of growing nonprofit organizations, securing transformational funding, and building powerful community partnerships across South Florida. Most recently serving as CEO of the YWCA of Palm Beach County, she grew the organization’s operating budget by 75%, raised $1.7 million to address homelessness through rapid re-housing programs, and secured critical funding to support low-income families and underserved communities throughout the pandemic. Prior to that, Spencer spent nearly a decade at United Way of Broward County.
