Ashley Bermudez is a patient and family nurse navigator who supports patients diagnosed with gastrointestinal cancers and their families. She helps not only identify social determinants of health (factors that influence health outcomes), but also refers the patient to staff within the multi-disciplinary support team for resolution. Often called a “lifeline” by her patients, she finds comfort knowing she is a vital part of their team.
“It feels great to hear how much my job matters,” said Bermudez, who spent two years as an inpatient nurse prior to her outpatient transition. “I’m there to guide them through appointments and treatment, in accordance with the plan that’s been customized for them.”
For patients who experience challenges, an unfavorable prognosis, or those who don’t have an adequate support system, barriers are expected. However, Bermudez accepts these challenges as opportunities to provide hope and a ‘helping hand’ to the patients and families she serves.
