November 11 2021 – Conviva Care Centers, a leading provider of senior-focused primary care, is rolling out new, patient-friendly technology and other upgrades aimed at delivering a more modern approach to senior primary care, improving the patient experience and offering seniors new insights into their own health.
The grand opening for Conviva’s primary care center at 11460 Pines Blvd. in Pembroke Pines, Fla., is scheduled for November 17, from 10 a.m. to 1 p.m., with a ribbon-cutting ceremony and tours. Upgrades being implemented at the Pembroke Pines location will likely be deployed later in the other 18 Conviva Care Centers in Broward County.
Among the technological advances that will be available with the opening of the Pembroke Pines center:
- An online patient portal, where patients can manage appointments and prescriptions, review the results of lab tests, and sign up for text alerts
- Access to online health coaching, virtual appointments, and a full library of helpful video content
- Retinal scans, to allow doctors to look for signs of macular degeneration and other eye conditions that often affect seniors
- Mobile devices to allow doctors and other clinicians to discuss diagnoses and treatment plans with patients more readily—and more meaningfully
- Echocardiograms will be offered as preventative screenings
- Hydraulic chairs that easily convert into exam tables—especially helpful for seniors with mobility issues
- An eClinicalWorks healow Kiosk, which allows patients to check in electronically
The new center will also offer access to onsite doctors who specialize in cardiology (issues affecting the heart) and nephrology (those affecting the kidneys). In addition, conference rooms will be available to patients and family members for private meetings, and wide hallways and other features will make it easier for caregivers to navigate the premises alongside the patient.
“The healthcare experience should be a shared experience, and these new features allow patients to better absorb and understand treatment protocols,” said Sadia Ali, M.D., National Director of Informatics and Medical Director of the facility. “Our focus is on patient care workflows and doctor-patient interaction.”
Also included in the complex is an onsite Wellness Center for socializing, plus reserved spaces for yoga, tai chi, exercise classes, and general health presentations. Classes will include talks on chronic illnesses such as diabetes and heart failure.
With the safety of patients and staff in mind because of COVID-19, the center will offer an improved check-in process and an office design to enhance social distancing.
“Seniors have access to quality healthcare that is second to none,” said Dr. Ali. “We offer telehealth visits with primary care physicians, a care coach, a behavioral health social worker and hospitalist to confer with while at home or at the center.” Online patient educational tools are available via the patient portal or app, physician videos on various topics can be accessed remotely, and online prescription requests and renewals are available. Patients can also use an app on their phone to access medical records, lab results, or diagnostic results.
“We will be serving patients with different cultures and traditions, different ages, and different needs, so our goal is to offer personalized care that meets those specific needs,” added Dr. Ali. “We want our patients to understand their health behaviors so we can address their needs as they travel their healthcare journey.”
Conviva’s Pembroke Pines center will be open from 8 a.m. to 5 p.m., Monday through Friday. Access to video chats with a virtual medical team member is available 24 hours a day, seven days a week.
Conviva continues to reinvent excellence in healthcare by embracing meaningful patient relationships focused on producing optimal health outcomes. With more than 100 convenient locations throughout Florida (Broward County, Daytona Beach, Jacksonville, Miami-Dade County, Palm Beach County, and Tampa/Gulf Coast) and Texas (Corpus Christi, El Paso, and San Antonio), the vast network of Conviva Care Centers is comprised of a multi-disciplinary team of more than 300 primary care physicians and over 800 affiliated specialists that provide a wide range of vital healthcare services that patients require daily, including the advantages of senior care activity centers and 24/7 on-call physicians. The success of Conviva is measured by its patients’ clinical outcomes and long-term health benefits. To learn more, visit https://www.convivacarecenters.com/ or call (833) CONVIVA.