Growing and developing a team is essential to organizational success, and the Greystone Health Network is committed to realizing this goal. 2014 has seen improved programs and an increased emphasis on company culture, designed to improve the associate experience. At Greystone, it’s not just about hiring the right person the first time, but encouraging retention through associate-centered programs and policies.
In the field of nursing in particular, retention is especially difficult in a growing industry with a shortage of qualified candidates. With nursing staff in such high demand, it’s essential to provide an environment that serves not just basic needs but gives opportunities for knowledge share, personal growth and community development opportunities.
Across the Greystone Health Network, training and mentorship programs are emphasized in each community. Offering incentives for employees and specific programs for therapists, nursing staff, or new hires inspires participation and overall performance. By working towards higher levels of Greystone’s Nursing Excellence Program, or the STAR Therapy ladder, associates can improve their own skills while opening themselves up to new opportunities within the organization. Through tuition reimbursement and continuing education credits, associates can take full advantage of educational opportunities outside the organization as well. Greystone has also partnered with three institutions for education discounts, offering additional resources to associates.
Healthcare is truly about caring for others, and Greystone’s emphasis on company culture promotes this same value. By working to improve the lives of others, Greystone associates are committed to not only understanding but living their values day in and day out, in every corner of the organization, leading to a greater sense of family. Through specific, measurable and realized standards, the organization works towards providing associates with a clear understanding of their role in the larger Greystone customer experience.
It is not just programs or culture that encourage retention, but an organizational structure committed to the associate experience. Through internal promotion and additional programs, the company works towards the highest standard of care – not just for their customers, but for their associates as well.
