(l-r) Nancy Snell, Patient Access Representative and Colleague of the Year; Carol Katzell, Manager of Risk Management, Patient Safety Officer & Leader of the Year; and Adrienne Wolfson, Executive Director of Nursing, Director of the Year – Photo Credit: Robert Mayer, Holy Cross Health
Holy Cross Health has named Adrienne Wolfson as Director of the Year, Nancy Snell as Colleague of the Year and Carol Katzell as Leader of the Year for 2024.
Adrienne Wolfson, MSN, BHA, RN, CCRN, Executive Director Nursing Administration, has been devoted to the Holy Cross Health ministry for 35 years. As a leader, Wolfson is known for her integrity, compassion and ability to inspire those around her. She leads by example, fostering a culture of respect, while always putting the needs of the team and the mission first. Her dedication to personal and professional development ensures that those under her leadership meet and/or exceed their potential.
During her nearly two decades of working in patient access services at Holy Cross Health, Nancy Snell has been a beacon of compassion, warmth and professionalism. Her radiant smile and friendly demeanor not only provide patients and their families with reassurance during difficult times, she also lights up the hallways, making it a wonderful workplace for her co-workers. Snell is committed to excellence and empathy. She has superior customer service skills, taking the time to provide patients with personalized care and listen to their needs.
Carol Katzell, BSN, RN, is a respected Patient Safety Officer. Her goal is to achieve Zero Harm to Holy Cross Health’s patients, colleagues and community. Over the last 21 years, Katzell has positively contributed to Holy Cross Health by implementing innovative ways to improve patient safety. She is a fearless, loyal leader who doesn’t hesitate to speak up in high-stakes meetings and initiate challenging conversations. Her professionalism, passion, dedication, excellence and knowledge are an inspiration to those around her.
