Nicole Jackson, RN, MSN, serves as the Associate Chief Nursing Officer at Delray Medical Center and has been a dedicated member of the organization since 2005. Throughout her tenure, she has held a variety of leadership roles, including Administrative Director of the Emergency Department, Cardiac Telemetry, and Observation Unit.
A proven healthcare leader, Nicole has remained unwavering in her commitment to delivering exceptional patient care and clinical excellence. Nicole actively contributes to several key hospital committees, including the Nursing Leadership Committee and Patient Throughput Committee. Under her leadership, operational expenses have been reduced by at least five percent annually over the past five years, while maintaining high levels of employee and physician satisfaction and delivering strong patient outcomes across the departments she oversees. She also played an instrumental role in the successful launch of both the hospital’s Vertical Emergency Department, level 3 Geriatric Emergency Accreditation and a stand-alone Emergency Department, demonstrating a steadfast commitment to innovation, operational excellence, and fiscal responsibility.
