Alicia Charles leads Support Services at Memorial Regional Hospital South, providing strategic oversight for Food & Nutrition and Environmental Services while leading more than 75 frontline team members. Her path to healthcare leadership began during a dietetic internship, where a mentor demonstrated how thoughtful leadership could shape both patient care and organizational success.
Colleagues describe Charles’ leadership style as transformational, grounded in empowering others, fostering collaboration and leading with integrity. As healthcare evolves, she believes leaders must remain adaptable to attract, engage and develop the next generation of professionals.
Charles is especially proud of developing Memorial Healthcare System’s Dietetic Internship Program – the first healthcare system-based program of its kind in Broward County – helping strengthen the future nutrition workforce.
She encourages emerging leaders to lead with passion, embrace continuous learning and remain authentic. “When integrity is at the core of your leadership, it becomes a steady guide for everything,” Charles said.
