Service areas range from Bonita Springs to Babcock Ranch
February 8, 2024 — Through a strategic partnership between Lee Health and DispatchHealth, an expanded range of Southwest Florida residents, stretching from Babcock Ranch to Bonita Springs, can now enjoy the convenience of receiving top-tier, same-day medical care in the comfort of their homes. This enhanced service is made possible by adding more providers and an additional mobile unit to DispatchHealth’s local fleet.
“At Lee Health, when it comes to caring for patients throughout Southwest Florida, we want to ensure we provide convenient ways for them to access the care they need when they need it,” said Kris Fay, Chief Officer of Community-Based Care at Lee Health. “DispatchHealth offers high-quality care in the place where patients feel most comfortable, and adding another vehicle will enhance our ability to deliver even more effective, convenient, and affordable medical care to the Lee County community,” adds Fay.
DispatchHealth and Lee Health first partnered in 2021, and in that time, they have addressed the needs of over 9,000 local patients with unprecedented satisfaction. At home, those three months and older can receive treatment for a wide range of common to complex conditions. Misty Ferreira recently turned to DispatchHealth when she wasn’t feeling well. She said she appreciated the convenience of not having to schedule an office visit, especially with her kids in tow. She also noted the benefit of not worrying about catching something from others during her visit. Misty shared her positive experience, saying, “I would use them again.”
From serious health concerns like pneumonia, congestive heart failure, COPD exacerbations, and COVID-19 to everyday concerns like strep throat, cuts requiring stitches, dehydration, and more, DispatchHealth is capable of addressing any condition that’s not life or limb-threatening. Kelly McKenna, a nurse practitioner at DispatchHealth, adds, “Our team is fully equipped with EKGs to identify heart arrhythmias, on-site diagnostics, and a CLIA-certified lab for convenient on-location testing.”
Dispatch Health accepts most major insurance plans, including Medicare Advantage and Managed Medicaid, with services billed similarly to an urgent care visit. Patients can request an appointment online at www.DispatchHealth.com or by calling 239-301-3730. Services are available seven days a week from 8 A.M. to 10 P.M., including holidays, across Bonita Springs, Estero, Fort Myers Beach, Fort Myers, Lehigh Acres, Cape Coral, and Babcock Ranch.
To learn more, please visit www.leehealth.org.
Lee Health also offers Lee TeleHealth scheduled video visits and Lee TeleHealth on-demand video visits for $49. Lee Health also recently launched Lee TeleHealth e-Visits, an asynchronous messaging-based telemedicine service with no video required. E-Visits allow patients to input their symptoms to receive a medical opinion with treatment plans, if necessary, through a messaging service for $29 per visit.
If a patient is having a medical emergency, such as a heart attack, stroke, severe injury or pain, or trouble breathing, they should visit the nearest emergency room as soon as possible.
About Lee Health: Since the opening of the first hospital in 1916, Lee Health has been a health care leader in Southwest Florida, constantly evolving to meet the needs of the community. A non-profit, integrated health care services organization, Lee Health is committed to the well-being of every individual served, focused on healthy living and maintaining good health. Health care services are conveniently located throughout the community in four acute care hospitals, two specialty hospitals, outpatient centers, walk-in medical centers, primary care and specialty physician practices and other services across the continuum of care. Learn more at www.LeeHealth.org.
About DispatchHealth: Bringing the power of the hospital to the comfort of home™
DispatchHealth provides comprehensive and trusted medical care in the comfort of home to people with serious health concerns—with services that include same-day, urgent medical care; hospital alternative care; and recovery care. Our emergency medicine and hospitalist medicine trained care teams can use all the tools necessary—including imaging and IV infusions—to treat common to complex injuries and illnesses in the home. DispatchHealth is partnered with most major insurance companies and works closely with primary care and specialty care providers, EMS, health systems, senior living facilities, and employers to deliver in-home care that reduces unnecessary emergency room visits, hospital stays and readmissions. Since the company’s inception in 2013, our expert medical teams have treated more than one million people in their homes across more than 30 states in the country—resulting in 58% emergency room avoidance, 8.5% 30-day hospital readmission, 98% patient satisfaction, and nearly $1.5 billion in medical cost savings.
