It’s said that some people wear their hearts on their sleeve; Luz Austin wears her superpower on her badge. “It says ‘I care’ and it’s special to me. It tells patients that nursing isn’t just a job I do, that there’s a greater purpose in all this to me,” said Austin, a member of the Memorial family since 2014.
Austin originally worked with traumatic brain injury patients at Memorial’s Rehabilitation Institute before transitioning to the telemetry medically complex rehab unit. She says the satisfaction that comes from helping patients reach their highest functioning level is her personal reward.
“Luz has a unique heartthrob that drives her enthusiasm, teamwork, and ongoing commitment to patient safety,” said Shelly Delfin, chief nursing officer at Memorial Rehabilitation Institute. “She delivers exceptional care to the medically complex patients in the unit.”
