Salute to Case Managers – Delray Medical Center

Kelly Johnston is the director of case management for Delray Medical Center and the Palm Beach Health Network. As the director, Johnston is responsible for staying abreast of changes affecting case management, and utilization review. In addition, she manages the budget, focusing on productivity and controllable expenses. Johnston’s focus is also to work on reducing length of stay, readmissions, assuring utilization review is timely and remaining up to date on billing practices to reduce denials. Prior to her time at Delray Medical Center, Johnston was the director of case management for Mississippi Baptist Health Systems. She also has experience working as the director of nursing for Maricopa Integrated Health Systems. Johnston has a bachelor’s of science degree in nursing from the University of South Alabama in Mobile, Alabama. She then earned her Masters of Science in nursing from Grand Canyon University in Phoenix, Arizona.