TGH Imaging has implemented the Philips Radiology Operations Command Center (ROCC) at several of its outpatient locations offering magnetic resonance imaging testing. ROCC is a virtualized imaging solution that seamlessly connects TGH Imaging experts and technologists remotely from a centralized command center. This innovative technology and workflow facilitates communication between scanner-facing technologists and experts to provide real-time collaboration, support and training on complex imaging procedures and protocols.
The ROCC platform offers the ability to perform a radiology procedure remotely and provide real-time technologist assistance and collaboration on difficult exams, all from a centralized TGH Imaging command center. For example, an imaging technologist at the command center can implement the patient’s scan regardless of where the exam is being performed. Teams on-site assist the patient with their appointment so that the process is completely seamless.
The command center supersedes communication and physical distance barriers to maximize the skills of TGH Imaging technologists while maintaining imaging quality, patient privacy, safety and security.
Additionally, the ROCC extends the ability to offer patients seamless, consistent imaging experiences by enabling on-demand cross-training and virtual procedure assistance as needed. Remote training on new exams or system enhancements can be conducted without downtime for imaging technologists.
