.jpg)
If I look at the average age my grandparents lived, it is safe to say I am approaching the half-way mark. To this point, I avoided the mid-life crisis but that does not remove the reality I am no longer in my 20’s. I recently went to my doctor for an annual checkup. The only unique aspect about this visit is that it was the first time I’d been in a medical setting (as a patient) since the COVID-19 situation started. I wondered what aspects had changed, and what had not. I was curious as to how I would be greeted and how the interaction would be altered.
First, the doctor switched everything regarding paperwork into an electronic email days before my visit.
For some of you, this may be common sense, but if you have anyone still filling out or signing anything in the office, see what you can do to eliminate it. My doctor’s office is small and sits in proximity to the hospital. Not knowing new protocols, I pulled my car into the space about ten minutes before my appointment and waited. A nurse donning a mask and gloves waved me in from the entrance. I entered the building where warning signs displaying the COVID-19 symptoms were prominent. Hand sanitizer was everywhere. Marks on the floor clearly showed me when I was within 6 feet of anyone. The staff was also clearly educated on the do’s and don’ts.
I could go on and on but ultimately, I felt safer going to visit my doctor than I do in the grocery or drug store. There is a new world when it comes to patient care. Those who go out of their way to make their patients feel completely safe and comfortable will prosper. Those who do not will take longer to rebound. When it comes to patient care, put them at ease.
