Arc Broward announced the launch of its Healthcare Operations Certificate Program, designed to prepare students with the knowledge and skills to gain employment within healthcare organizations.
The 15-week, 330-hour HOCP course, which includes classroom lessons and a healthcare facility externship, is the newest certificate program under the organization’s Arc Educates social enterprise initiative, which provides quality, affordable training and professional services to prepare and upskill individuals of all backgrounds for the workforce, including those with developmental disabilities and other life challenges. Arc Educates is partnering with local hospitals, including Broward Health, HCA and Memorial Healthcare System, to serve as sites for hands-on learning and provide externship opportunities for qualified students.
Featuring small class sizes with individualized instruction and hands-on learning in the classrooms and on site at local hospital partners and assisted living facilities, students who successfully complete the program will receive American Red Cross CPR/First Aid/AED and HIPPA certifications. Students and graduates will have access to tutoring, job placement assistance and on-the-job supports.
Course topics include basic patient rights and principles of basic patient care in a healthcare setting, food and nutritional services, materials distribution, environmental services, patient transportation, clerical duties and more. Upon successful completion of the program, students will know how to administer American Red Cross Certified CPR, first aid and AED care in an emergency.
In addition to classroom lessons, a healthcare facility externship will provide students with hands-on training, including: plating and transporting food to and from patient rooms, maintaining kitchen equipment and assisting cafeteria customers; utilizing PPE, cleaning, sanitizing, and performing laundry functions; transporting patients through hallways, assisting with transferring patients from wheelchair to bed and bed to wheelchair; performing basic data entry, answering phones, scanning and copying documents; reading and fulfilling orders and distributing healthcare materials to various departments; and practicing customer service skills with colleagues, patients and visitors.
For admission to the program, interested individuals ages 18 and older with a desire to work in the healthcare industry must have earned a high school diploma, G.E.D or certificate of completion from a specialized school, provide valid photo identification, complete an admissions interview and pass the designated healthcare facility employability screenings prior to the start of a three-day trial period. Tuition financial assistance and flexible payment plans are available to eligible students.
To register or for more information, visit arcbroward.com/educates/certificate-programs/, call (954) 746-9400 ext. 2266 or send an email to arceducates@arcbroward.com.















