Author: cfelixcpa

For Tra’Keisha Tatiana Patrick, MSW, RSWCI, case management is about seeing the whole person and creating a path forward during life’s most uncertain moments. After six years in skilled nursing and long-term care, Patrick joined...

For Genesis Fuste, RN, BSN, one of the most rewarding parts of her role is helping others recognize their potential. As manager of case management at Memorial Hospital West, she is especially passionate about developing case...

Michael Driscoll, MSN, RN-BC, is a dedicated emergency department (ED) nurse care manager at Holy Cross Health in Fort Lauderdale. Driscoll’s nursing career has taken him through a variety of roles across the organization,...

Complex cases are where Nicole Monaghan, RN-BSN, CCM/ACM, thrives. As utilization and clinical practice advisor for Memorial Healthcare System, she combines clinical knowledge, problem-solving, advocacy and communication to help...

The dedication of her team is a daily source of inspiration for Merita Rouge, LCSW, QS, social work manager at Memorial Regional Hospital. She sees firsthand how social work case managers and nurse case managers navigate...