Leslie Lavoy, RN

Wife, mother, student (RN-to-MSN), nurse, and case manager, it’s all in a day’s work for Leslie Lavoy, and she wouldn’t have it any other way.

A self-described “passionate case manager,” Lavoy enjoys interacting with patients and family members, advocating for them in situations that are unfamiliar. “I speak with patients, call families, and often round with physicians to be up to date with the patient’s plan of care. Communicating with the family and care team enables me to ensure that treatment plans are understood and that discharge plans are followed.”

Lavoy cites the ability to communicate effectively, prior bedside nursing experience, and a positive attitude as the keys to her success in case management, a role she took on in the past year. It’s especially important, she says, to remain calm while interacting with families to prevent confusion and guarantee a safe patient discharge.