Kelly J. Charles, RN BSN
It’s the smiles on the faces of patients and family members that Kelly Charles enjoys, since it tells her she’s brought relief to a stressful situation and comfort to individuals thankful for her advocacy on their behalf.
Working primarily with cancer, transplant and LVAD patients, Kelly focuses on ensuring a smooth transition to wherever the patient is discharged to. “I provide a step-by-step plan, because it can be intimidating even when returning to environments an individual is familiar with, let alone traveling to be with relatives or going to skilled nursing facilities. There are follow-up appointments and treatments, transportation issues, medical equipment that needs to be set up, and medications needed to provide the best opportunity for a full recovery.”
Charles has now been a case manager for more than seven years and a registered nurse for 10.
