By Richard Grosso, CEO, and Scott Rice, MD, PHD, MBA, MS
Your Doctor In Touch (YDIT) leverages patient centricity to help advance the Quadruple Aim (QA) in its Next Gen Chronic Care Management (CCM) program. This CCM program generates high patient satisfaction, increases patient engagement and retention in CCM, ensures maximum MIPS scores, and therefore, greater revenue for participating medical practices. Along with the large increase in Medicare CCM reimbursement for 2022, participation in this innovative program is a must for primary care practices.
Richard Grosso, CEO
The Quadruple Aim
The Quadruple Aim framework– enhanced patient experience of care, better health of populations, reduced health care costs and increased physician satisfaction – guides continuous improvement in health care. The four pillars are integrated to function in concert, so implementation of all four pillars is required for optimal effectiveness. YDIT has strategically embedded the QA to guide Next Gen CCM delivery.
Patient Centricity
Patient centricity is front and center in Next Gen CCM. From the beginning, Medicare CCM has required shared decision-making between practitioners and patients. When patients believe health care professionals genuinely listen and act on what matters to them, they are more likely to be engaged in their care. Therefore, YDIT has built a patient-centered culture by recruiting compassionate care managers who listen closely to patient priorities and provide them the most appropriate supportive CCM services.
Patient-Centricity/QA Combination
Scott Rice, MD, PHD, MBA, MS
Patient centricity is pivotal to advancing the QA in Next Gen CCM, and together these two value-added components of Next Gen CCM work together as follows:
1) Patient experience of care is enhanced by focusing on what matters most to the patient. Patient satisfaction increases when they become engaged in their care.
2) Better outcomes for the Medicare patient population having multiple chronic conditions result from adherence to QA guidance and patient shared decision-making.
3) Reduced Medicare costs result from increased patient wellness.
4) Physician satisfaction increases and burnout decreases by having healthier patients, meeting MIPS requirements, and generating significant new revenue.
Summary
The Next Gen CCM innovation of pairing patient centricity with the QA creates synergy that increases patient satisfaction, improves patient outcomes, improves MIPS scores and promotes patient wellness. Your Doctor In Touch promotes health and disease prevention through health caring.
To find out how you can set your practice up for success with MIPS and Next Gen CCM, contact Richard Grosso at richard.g@ynit.us.
Dr. Scott Rice is CMO at Your Doctor In Touch.
